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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#171
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Re: Pro Tools license expired on an Active Subscription
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#172
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Re: Pro Tools license expired on an Active Subscription
got the email thx. Any chance this issue will be addressed in future? Seems like a very very common issue around people I work with.
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#173
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Re: Pro Tools license expired on an Active Subscription
Same issue here, paid for my subscription in December 2016, tried to open PT a few days ago, message in iLok License manager, no active subscription. This is a real pain in the butt, please fix. Have opened case.
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#174
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Re: Pro Tools license expired on an Active Subscription
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I see this was solved via your support case.
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#175
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Re: Pro Tools license expired on an Active Subscription
WTF is wrong with this crap.?! Why does this happen every month for me? I have a client sitting right behind me...my sub renews on 23rd of every month. And every flipping month on 24th I have to embarrassingly cancel sessions with clients because of this crap.
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cheers, rich |
#176
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Re: Pro Tools license expired on an Active Subscription
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We've just checked in our system, and the license is all set and ready to use. Please let us know if there are other issues with your license. We'll be looking closely on this. Thank you and sorry for the inconvenience it might have caused you. Regards, TD |
#177
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Re: Pro Tools license expired on an Active Subscription
Has anyone experienced this issue with subscription renewal.
Was notified by Avid that my subscription was about to expire. Went to my account to renew by subscription, but there is no way to renew it. Then went to the avid store and the renewal feature takes me back to my account. Seem like I am in a loop. Submitted a ticket with Avid and have been waiting for a resolution for weeks. Case : 03150815 Kevin |
#178
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Re: Pro Tools license expired on an Active Subscription
Quote:
One of the Licensing reps should be in touch with you anytime soon through phone or Email. Thank you, TD
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-Tope To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support www.topedomingo.com |
#179
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Re: Pro Tools license expired on an Active Subscription
Same thing here... in a loop.
- R Last edited by rBrooklyn; 03-02-2017 at 06:55 PM. |
#180
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Re: Pro Tools license expired on an Active Subscription
Same here , case 03160183
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