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  #1  
Old 09-02-2017, 02:06 AM
AlexPerry AlexPerry is offline
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Default Air Instruments bundle not working!

Hi.
I just upgraded to Pro Tools 12 (12.5)
and when I try to use Mini Grand or Structure Free I just get short pops of sound.

I have read that more people have this problem and that it should be fixed with the "First Air Instruments Bundle 12.5" And that it should be updated through the AVID Application Manager. But in my Manager it says that i have version 12.0.0 and that there is no "No Update"

So what can I do??
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  #2  
Old 09-02-2017, 02:34 AM
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Stig Eliassen Stig Eliassen is offline
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Default Re: Air Instruments bundle not working!

Welcome to the community.

In the AppMan, under Apps - is AppMan current? You have PT 12.5 installed?
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Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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  #3  
Old 09-02-2017, 03:06 AM
AlexPerry AlexPerry is offline
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Default Re: Air Instruments bundle not working!

Quote:
Originally Posted by Stig Eliassen View Post
Welcome to the community.

In the AppMan, under Apps - is AppMan current? You have PT 12.5 installed?
Yes, the AppMan is current, and I have PT 12.5.2 installed
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  #4  
Old 09-02-2017, 03:20 AM
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Stig Eliassen Stig Eliassen is offline
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Default Re: Air Instruments bundle not working!

Do you see the bundle in your Avid account?
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Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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  #5  
Old 09-02-2017, 03:24 AM
AlexPerry AlexPerry is offline
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Default Re: Air Instruments bundle not working!

I can only see the First Air Instruments Bundle 12.0 under "Product Details and Download Links" with Pro Tools 12
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  #6  
Old 09-02-2017, 03:31 AM
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Stig Eliassen Stig Eliassen is offline
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Default Re: Air Instruments bundle not working!

I see. What is your setup (OS and computer)?
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Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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  #7  
Old 09-02-2017, 04:08 AM
AlexPerry AlexPerry is offline
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Default Re: Air Instruments bundle not working!

OS 10.12.6
And I have a brand new iMac 3.6 GHz i7
8 Gb Ram with SSD disk
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  #8  
Old 09-02-2017, 04:52 AM
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Stig Eliassen Stig Eliassen is offline
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Default Re: Air Instruments bundle not working!

PT 12.5.2 is supported up to OS 10.11 (El Capitan), but may still work. I'm trying to figure out why you can't update the AIR VI bundle.

PT 12 system requirements.
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  #9  
Old 09-02-2017, 09:01 AM
AlexPerry AlexPerry is offline
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Default Re: Air Instruments bundle not working!

But it also says No Update on Pro Tools.
Why can't I update Pro Tools to more than 12.5?
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  #10  
Old 09-02-2017, 11:18 AM
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Default Re: Air Instruments bundle not working!

Update First Air Instrument Bundle from your Application Manager 12.5.1
Not located in account.
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