M-Audio CTRL 49 Problems

[Legittimo]

Hi everybody, let me first just put down my setup. Protools 12, RME babyface Pro, Windows 10, and a bunch of other stuff thats not relevant to this problem.

Im here to ask if anyone is aware of a M-Audio CTRL 49 and VIP software tutortial for Protools. Im using USB because MIDI just dosnt work. My issue here is getting the CTRL 49 to operate properly. Like it keeps telling me "unable to communicate with M-audio keyboard, however, the keys work, the transport work but everything else doesnt. I just need a tutorial on how to set it up via Midi Preferences, Peripherals.

Everything is enable, I have attached some pictures of my setup. Does anyone know of a tutorial on VIP software or CTRL 49. All the links on M-audio site do not work and youtube doesnt have any either.