|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#1
|
|||
|
|||
Pro tools crash on startup bex64 error
My info:
Creation Station 400 64 bit PC Intel 17-3770 CPU @ 3.40GHz 3392 Mhz, 4 cores, 8 logical processors Avid Hardware: Eleven Rack Pro tools 11 LE version Also running Ableton Live 9 16 GB RAM Peripherals: Eleven Rack, Saffire 6 usb, m audio oxygen 49 MIDI controller, m audio bx8a monitors, Logitech g302 mouse, Logitech webcam Two 1TB SATA drives: C drive has pro tools program, D drive has recording files Troubleshooting: Nothing too extensive. I updated drivers and software. Made sure DEP was on. Error info: Problem signature: Problem Event Name: BEX64 Application Name: ProTools.exe Application Version: 11.3.1.370 Application Timestamp: 54cb4f3e Fault Module Name: wwfF0D5.tmp_unloaded Fault Module Version: 0.0.0.0 Fault Module Timestamp: 54bf968f Exception Offset: 000000000f905c86 Exception Code: c0000005 Exception Data: 0000000000000008 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 2a73 Additional Information 2: 2a7328d8bb40c81c93b4b5f46adb8e10 Additional Information 3: 60a9 Additional Information 4: 60a94aeb7b920a0db760d7f38acd1742 Sandra report: SiSoftware Sandra ID Host Name : Audio-PC Workgroup : WORKGROUP Computer Model : Sweetwater Sound CS400 Serial Number : 400.27******* Chassis : Desktop Mainboard : Intel DH67CL Serial Number : BTCL22****** BIOS : Intel BLH6710H.86A.0156.2012.0615.1908 06/15/2012 Total Memory : 16GB DIMM DDR3 Processors Processor : Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz (4C 8T 3.39GHz, 3.4GHz IMC, 4x 256kB L2, 8MB L3) Socket/Slot : FC LGA1155 Chipset Memory Controller : Intel Core (Ivy Bridge) DRAM Controller 100MHz, 2x 8GB DIMM DDR3 1.6GHz 128-bit Memory Module(s) Memory Module : LIFETIMEMEMORY.COM 8GB DIMM DDR3 PC3-12800U DDR3-1600 Memory Module : LIFETIMEMEMORY.COM 4GB DIMM DDR3 PC3-12800U DDR3-1600 Memory Module : LIFETIMEMEMORY.COM 4GB DIMM DDR3 PC3-12800U DDR3-1600 Video System Monitor/Panel : Hewlett Packard HP 27xi (1920x1080, 27.2") Video Adapter : NVIDIA GeForce GTX 750 Ti (5CU 640SP SM5.0 1.18GHz/1.45GHz, 2MB L2, 2GB 5.4GHz 128-bit, PCIe 3.00 x16) Graphics Processor CUDA GP Processor : NVIDIA GeForce GTX 750 Ti (640SP 5C 1.18GHz/1.45GHz, 2MB L2, 2GB 5.4GHz 128-bit) OpenCL GP Processor : NVIDIA GeForce GTX 750 Ti (640SP 5C 1.18GHz/1.45GHz, 80kB L2, 2GB 5.4GHz 128-bit) Compute Shader Processor : NVIDIA GeForce GTX 750 Ti (640SP 5C 1.18GHz/1.45GHz, 2MB L2, 2GB 5.4GHz 128-bit) OpenGL Processor : GeForce GTX 750 Ti/PCIe/SSE2 (2GB) Storage Devices Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (C:) Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (D:) Generic USB SD Reader (USB2) : N/A (F:) Generic USB CF Reader (USB2) : N/A (G:) Generic USB xD/SM Reader (USB2) : N/A (H:) Generic USB MS Reader (USB2) : N/A (I:) ATAPI iHAS224 B (SATA, DVD+-RW, CD-RW) : N/A (E:) Logical Storage Devices System Reserved : 100MB (NTFS, 4kB) @ Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm) Audio (D:) : 932GB (NTFS, 4kB) @ Seagate ST1000DM003-9YN162 (1TB, SATA600, 3.5", 7200rpm) Hard Disk (C:) : 907GB (NTFS, 4kB) @ Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm) Removable Drive (F:) : N/A @ Generic USB SD Reader (USB2) Removable Drive (G:) : N/A @ Generic USB CF Reader (USB2) Removable Drive (H:) : N/A @ Generic USB xD/SM Reader (USB2) Removable Drive (I:) : N/A @ Generic USB MS Reader (USB2) Optical Drive (E:) : N/A @ ATAPI iHAS224 B (SATA, DVD+-RW, CD-RW) Peripherals LPC Hub Controller 1 : Intel H67 LPC Controller Audio Device : Intel Cougar Point High Definition Audio Controller Audio Codec : Realtek Semi High Definition Audio Audio Device : EVGA High Definition Audio Controller Audio Codec : nVidia nForce2 ISA Bridge Disk Controller : Intel Cougar Point 6 port SATA AHCI Controller USB Controller 1 : Intel Cougar Point USB Enhanced Host Controller #2 USB Controller 2 : Intel Cougar Point USB Enhanced Host Controller #1 USB Controller 3 : Intel Renesas Electronics USB 3.0 Host Controller FireWire/1394 Controller 1 : Avlab Technology TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller SMBus/i2c Controller 1 : Intel ICH SMBus Printers and Faxes Printer : Send To Microsoft OneNote 2010 Driver (1200x1200, Colour) Printer : Microsoft XPS Document Writer (600x600, Colour) Printer : HP Officejet 6500 E709n Series (600x600, Colour) Printer : HP ENVY 5660 series (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Scanners and Cameras Scanner : Hewlett-Packard HP ENVY 5660 series (NET) (Scanner, USB) Peripherals Network Services Network Adapter : Intel(R) 82579V Gigabit Network Connection #2 (Ethernet, 100Mbps) Operating System Windows System : Microsoft Windows 7 Home Media Center 6.01.7601 Service Pack 1 Platform Compliance : x64 |
#2
|
|||
|
|||
Re: Pro tools crash on startup bex64 error
this my exact issue now. What did you do to resolve?
|
#3
|
|||
|
|||
Re: Pro tools crash on startup bex64 error
Hi, I had the same problem with Cubase 9 since July 2017 crashing, it happened only when plugins were in my mix - I just figured this out yesterday by searching by the error code and found the following - I know you and the previous poster had this issue a while back - but still knowing what caused it will help you guys and others in the future...
Slate trial plugin querrying ilock I traced the problem to an expired trial version of a Slate Digital plugin. Even though the trial had expired the plugin was apparently still querying the iLok. Since the trial had expired there was no valid license to activate the plugin causing Cubase to crash. Once the trial version was removed Cubase stopped crashing. Look at your iLok software and see if you have a Slate trial in there - deactivate it and you should be all set. https://www.steinberg.net/forums/vie...?f=230&t=91939 |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Pro Tools SE 8.03 - Startup Crash... | jaywalker | Pro Tools SE and Essential (Mac) | 13 | 01-05-2012 11:47 AM |
Crash on Pro Tools startup | Ryan Young | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 6 | 06-15-2005 07:44 AM |
XP Pro Tools 6.7 Crash pn Startup | BenTheMan | Pro Tools TDM Systems (Win) | 2 | 03-06-2005 03:14 AM |
5.3.1 and xp crash on pro tools startup | mykhal c | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 3 | 10-09-2002 03:25 PM |
Pro Tools 5.0 LE crash at startup ! | Krisna | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) | 3 | 05-24-2000 04:53 AM |