PT9 Win7x64 (-9128) errors +

[tmfergus]

Hello. I could sure use some help. I've been dealing with tons of 9128 errors since installing Win7x64 and PT9.0.1 on my i7. The CPU(rtas) meter is only at about 25%. Often less. I've tried all the optimizations and Bios tweaks from the i7 thread to no avail.
I am also getting massive distortion thru my Mbox2 inputs at lower H/W buffer sizes. The Mbox2 works fine on my XP PT8 drive at 64 samples.
Please help!


SiSoftware Sandra

Computer
Model : Gigabyte EX58-UD3R
Workgroup : WORKGROUP
Host Name : TOADSTOOL
User : TOAD

Processor
Model : Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz
Speed : 2.8GHz
Cores per Processor : 4 Unit(s)
Threads per Core : 2 Unit(s)
Type : Quad-Core
Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing
L2 On-board Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing
L3 On-board Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 8 threads sharing

Computer
Mainboard : Gigabyte EX58-UD3R
BIOS : Award (Phoenix) F11 03/11/2010
Bus(es) : X-Bus PCI PCIe IMB USB i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 6GB DIMM DDR3

Chipset
Model : Giga-Byte X58 I/O Hub
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)

Chipset
Model : Giga-Byte Core Desktop (Bloomfield) UnCore
Front Side Bus Speed : 2x 2.4GHz (4.79GHz)
Total Memory : 6GB DIMM DDR3
Channels : 3
Memory Bus Speed : 2x 798MHz (1.6GHz)

Memory Module(s)
Memory Module : Corsair CM3X2G1600C8D 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module : Corsair CM3X2G1600C8D 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)
Memory Module : Corsair CM3X2G1600C8D 2GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-24 5-34-10-5)

Video System
Video Adapter : ATI Radeon HD 3450 (Microsoft Corporation WDDM 1.1) (40 SM4.1, 512MB DDR2 64-bit, PCIe 2.00 x16)
Video Adapter : ATI Radeon HD 3450 (Microsoft Corporation WDDM 1.1) (40 SM4.1, 512MB DDR2 64-bit, PCIe 2.00 x16)

Graphics Processor

Storage Devices
WDC WD5001AALS-00L3B2 (500.1GB, SATA300, 3.5", 7200rpm, 32MB Cache) : 466GB (D:)
WDC WD6401AALS-00L3B2 (640.1GB, SATA300, 3.5", 7200rpm, 32MB Cache) : 596GB (E:)
WDC WD5001AALS-00L3B2 (500.1GB, SATA300, 3.5", 7200rpm, 32MB Cache) : 466GB (F:)
WDC WD5001AALS-00J7B0 (500.1GB, SATA300, 3.5", 7200rpm, 32MB Cache) : 466GB (C:)
ATAPI iHAS122 8 (SATA150, DVD+-RW, CD-RW, 2MB Cache) : N/A (G:)

Logical Storage Devices
XP P32 (D:) : 466GB (NTFS) @ WDC WD5001AALS-00L3B2 (500.1GB, SATA300, 3.5", 7200rpm, 32MB Cache)
Samples Etc (E:) : 596GB (NTFS) @ WDC WD6401AALS-00L3B2 (640.1GB, SATA300, 3.5", 7200rpm, 32MB Cache)
Audio (F:) : 466GB (NTFS) @ WDC WD5001AALS-00L3B2 (500.1GB, SATA300, 3.5", 7200rpm, 32MB Cache)
Win7P64 (C:) : 466GB (NTFS) @ WDC WD5001AALS-00J7B0 (500.1GB, SATA300, 3.5", 7200rpm, 32MB Cache)
Optical Drive (G:) : N/A @ ATAPI iHAS122 8 (SATA150, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Giga-Byte LPC Interface Controller
LPC Legacy Controller 1 : ITE IT8720F
Audio Device : Giga-Byte HD Audio Controller
Audio Device : PC Partner RV620 Audio device [Radeon HD 34xx Series]
Audio Codec : ATI (AMD) HDMI Audio
Serial Port(s) : 1
Disk Controller : Giga-Byte 4 port SATA IDE Controller
Disk Controller : Giga-Byte 2 port SATA IDE Controller
Disk Controller : Giga-Byte JMB36X PCIE-to-SATAII/IDE RAID Controller
USB Controller 1 : Giga-Byte USB UHCI Controller #4
USB Controller 2 : Giga-Byte USB UHCI Controller #5
USB Controller 3 : Giga-Byte USB UHCI Controller #6
USB Controller 4 : Giga-Byte USB EHCI Controller #2
USB Controller 5 : Giga-Byte USB UHCI Controller #1
USB Controller 6 : Giga-Byte USB UHCI Controller #2
USB Controller 7 : Giga-Byte USB UHCI Controller #3
USB Controller 8 : Giga-Byte USB EHCI Controller #1
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Business 6.01.7600
Platform Compliance : x64

[albee1952]

I run a nearly identical system and don't see this error. Did you set RAM timings manually(you need to as the AUTO setting stinks on this mobo). Which BIOS are you running?(F11 here). The only major differences I see are I use a 003 interface on firewire and I run an nVidia graphics card(which is what Avid is now recommending). If none of this helps, I would look to see if you have any plugins that need an update for Windows 7.

[tmfergus]

Hey Albee, Thanks for the reply. I recently updated the bios to F11. I have been having issues so, except for Reason 5.1, I had only installed the plugs that came with PT. I did not set the timings manually. I'm not all that computer savy so was afraid I would screw it up. I did see in the i7 thread that if you enable X.M.P.

on the "AI Tweaker" window switch to X.M.P. that will just set all your RAM timing to match with the CPU and all the other things. It will adjust voltages and everything....

Mine is set to profile1. I think that is correct.

Any ideas on the distortion that I am experiencing with the Mbox2. Almost sounds like it is routed thru a ring modulator.

[albee1952]

Originally Posted by tmfergus

Hey Albee, Thanks for the reply. I recently updated the bios to F11. I have been having issues so, except for Reason 5.1, I had only installed the plugs that came with PT. I did not set the timings manually. I'm not all that computer savy so was afraid I would screw it up. I did see in the i7 thread that if you enable X.M.P.


Mine is set to profile1. I think that is correct.

Any ideas on the distortion that I am experiencing with the Mbox2. Almost sounds like it is routed thru a ring modulator.

Trashing prefs and rebooting is the first thing to try regarding distortion. Another thing that may help, if you only have this issue on 1 or 2 sessions, would be to go File>Save Session Copy and save as a different sample rate(44.1 or 48K, whichever the original session is NOT). This will rewrite all the audio files and may solve some file corruption(but no promises on this). Since you say you aren't computer saavy, did YOU build this rig? In any case, during the build, was ALL the stuff on the motherboard disk installed? Some of that stuff is "bloatware" and can slow down your system. I installed chipset, audio and network only. More info on this on the first page or 2 of the i7 builds thread.

[tmfergus]

I've trashed prefs & databases several times. I've reinstalled PT also, making sure that I installed the correct drivers before installing PT. Nothing seems to help.

I had this rig built for me per you hobos recommendations. I gave the builder the list of do's & dont's from the i7 build threads and was told that they installed only the basic drivers. I don't see any programs or utilities listed in programs & features so I don't think bloatware is an issue.

[tmfergus]

Still getting (9128) errors. Also (6085) occasionally. I tried running the windows resource monitor while running PT. Does this look normal????

http://img847.imageshack.us/i/rmptscreenshot.jpg/

[spenner]

If all is well on XP then it should definitely be a software install, driver, or OS settings issue with Win7. Maybe Mbox 2 drivers? You reinstalled PT so that rules that out.

On Win7, I remember getting 9128 errors due to the video card driver.

Another was RAM settings. You're CM3X2G1600C8D RAM should be running in X.M.P at 8-8-8-24, 1.65V VDIMM. I always tell people to still check RAM with X.M.P. because once it had my 7-8-7-20 RAM set at 9-9-9-24.

Another occasion with Win7 was trying to record @ 64 buffer with virtual instruments. The i7 930 is powerful but seems to like being run (with PT and virtual instruments) at 128 or 256 buffer with less than 8 host processors. If you're using Reason ReWire with PT at 64 buffer then I can see that possibly causing 9128 errors.

FWIW, not sure if the Mbox2 has an adapter and your doing this but I've seen 6025 errors when running the Mbox 2 Pro with both FW and the power adapter.

[tmfergus]

Thanks for the help! So you think my RAM settings are wrong. That seems to be the concensus around here as to the cause of my issues. I need to do some learning on how to set them manually. Any advice is greatly appreciated.

The distortion problems that I am experiencing would seem to be a PT9 driver issue since all is well on XP PT8 at 64 samples. I've tried reinstalling the drivers and PT 9.0.1 to no avail.

I use Reason all the time and didn't have problems on PT8. One of the great things about this i7 was being able to set the buffer at 64samples and never have to touch it again!

Do those CPU spikes on my screenshot look normal to you? Could those be caused by the wrong RAM settings? Thanks for the help..............TODD

[spenner]

Originally Posted by tmfergus

Thanks for the help! So you think my RAM settings are wrong. That seems to be the concensus around here as to the cause of my issues. I need to do some learning on how to set them manually. Any advice is greatly appreciated.

The distortion problems that I am experiencing would seem to be a PT9 driver issue since all is well on XP PT8 at 64 samples. I've tried reinstalling the drivers and PT 9.0.1 to no avail.

I use Reason all the time and didn't have problems on PT8. One of the great things about this i7 was being able to set the buffer at 64samples and never have to touch it again!

Do those CPU spikes on my screenshot look normal to you? Could those be caused by the wrong RAM settings? Thanks for the help..............TODD

I wouldn't put that much confidence in a quad core with PT9 for virtual instruments at 64 buffer. There will still be times where 128 and 256 will work better, especially as the session grows. The idea of never touching the 64 buffer again is a bit of a stretch when using virtual instruments in PT. IMO, where the quad core really shines with PT is mixing. Once I got tired of creating tracks when trying to max out with Waves and Digi plugs, and my dverb test was 253 @ 64 buffer.

Let's back up, if the XP partition works fine on the same computer with the Mbox2 and PT8, then are you sure you installed THIS Mbox 2 driver on the Win7 partition with PT9?

[tmfergus]

Those are the drivers that I installed although I see that the drivers for the Mbox2 USB Family drivers were just updated on March 9th. I will try installing those tonight. Got my fingers crossed!