Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Additional Resources


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > FireWire and USB Audio Interfaces (Mac)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 10-10-2017, 06:38 AM
mad_griffith mad_griffith is offline
Member
 
Join Date: Jul 2017
Location: Rome
Posts: 6
Default FastTrack C400 on High Sierra?

Hi, I am unable to run the FastTrack C400 properly on the recently released High Sierra.

After any one time I shut down the Mac, the FastTrack appears not to be connected, no matter what, and I have to reinstall the drivers again.

Thank you if you can find a final solution to this.

Best,
Niccolò
Reply With Quote
  #2  
Old 10-15-2017, 03:38 AM
gpaitai gpaitai is offline
Member
 
Join Date: Oct 2017
Location: New Zealand
Posts: 2
Default Re: FastTrack C400 on High Sierra?

Ditto, I'm also looking forward to updated drivers for High Sierra.
Reply With Quote
  #3  
Old 10-16-2017, 11:16 AM
JoelG's Avatar
JoelG JoelG is offline
Moderator
 
Join Date: Mar 2010
Location: Canada
Posts: 1,785
Default Re: FastTrack C400 on High Sierra?

The latest driver only supports up to 10.12: http://avid.force.com/pkb/articles/d...k-C400-Drivers I'm not sure if Avid have plans on releasing an updated driver.

It is best practice to verify that your hardware and software are compatible with an OS upgrade before proceeding.

Joel
__________________
Jame Space:
HP Elite 6300 / Core i5 3570 / 12GB RAM / Win 10 Pro
Pro Tools 12 HD / Focusrite 18i20 + M-Audio ProFire 2626

Home:
Intel S5000PSL / 2 x Xeon E5450 / 32GB RAM / Win 10 Pro
Pro Tools 12 HD / M-Audio Project Mix IO

Rig:
Eleven Rack / ART SLA1 / Fender Mustang V 412 / FCB1010 w/ EurekaPROM
Reply With Quote
  #4  
Old 10-19-2017, 06:30 AM
gpaitai gpaitai is offline
Member
 
Join Date: Oct 2017
Location: New Zealand
Posts: 2
Default Re: FastTrack C400 on High Sierra?

Yes, we've heard all that before. Many choose to update their OS primarily for security and software compatibility (as our macs do other duties too at home).

Looking at Avid's End of Life Dates, the FastTrack C400 supposedly receives support until 2/11/2018. It is not unreasonable for C400 owners to expect compatible drivers until then.

If this is not the case, you can expect some of us to find another audio solution.
Reply With Quote
  #5  
Old 11-20-2017, 04:44 AM
Awaking Awaking is offline
Member
 
Join Date: Nov 2017
Location: Russia
Posts: 1
Default Re: FastTrack C400 on High Sierra?

I'm also waiting for the driver's updates. Now I can't use my M-Audio C400 on Mac OS High Sierra
Reply With Quote
  #6  
Old 11-21-2017, 05:11 AM
apoikos apoikos is offline
Member
 
Join Date: Nov 2017
Location: italy
Posts: 3
Default Re: FastTrack C400 on High Sierra?

I am also waiting for this. It shouldn't be major as it appears listed and named correctly in my system report as Fast Track C400. The funny thing, which may interest the developers, is that it entirely destroys my audio drivers (that is, after plugging the interface in, I can't even ope the sound preferences pane and everything audio is basically blocked). This might mean that the old driver tries to unload and reload all drivers but I guess the AppleHDA.kext functioning is now different (I can't unload and reload using the same commands as I did with Sierra). This should help them fix it?

In general though, why buying a company when it's only going to be a pain maintaining their products? Avid...
Reply With Quote
  #7  
Old 11-21-2017, 03:18 PM
mad_griffith mad_griffith is offline
Member
 
Join Date: Jul 2017
Location: Rome
Posts: 6
Default Re: FastTrack C400 on High Sierra?

what's up Avid?
Reply With Quote
  #8  
Old 11-21-2017, 03:23 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 10,244
Default Re: FastTrack C400 on High Sierra?

Quote:
Originally Posted by mad_griffith View Post
what's up Avid?
I wouldn't hold my breath those old interfaces will be supported for anything over what OS was out when they were EOL'd.

I would get a new interface that has much better converters and sound from UA or Focusrite and unfortunately say bye bye to the C400 if you have to update your OS.

Sorry for the info but as I am not an Avid employee don't take this as anything other than speculation.
__________________
Best Regards
Christopher


South Side Music Group
WEBHOME
SOUTHSIDEPUB

#ninjakittenshatecrunchyleaves

Eagles may soar, but weasels don't get sucked into jet engines
Reply With Quote
  #9  
Old 11-22-2017, 02:37 AM
apoikos apoikos is offline
Member
 
Join Date: Nov 2017
Location: italy
Posts: 3
Default Re: FastTrack C400 on High Sierra?

Quote:
Originally Posted by Southsidemusic View Post
I wouldn't hold my breathe those old interfaces will be supported for anything over what OS was out when they were EOL'd.
Why would that be? End of support is scheduled in 2018, I don't see any reason why ending support before that. I'm a little positive as High Sierra did imply updating the drivers of a number of interfaces and obviously this segment would be the last priority.

Quote:
Originally Posted by Southsidemusic View Post
I would get a new interface that has much better converters and sound from UA or Focusrite and unfortunately say bye bye to the C400 if you have to update your OS.
Yes, the amps are very bad as anything m-audio honestly. I have a M-Track Quad where none of the four preamps work at all, and they show some of the behaviours the c400 shows (very noisy when changing the gain and takes some time to settle in, for example). M-Audio interfaces are junk, Behringer is so much better in every aspect. However, saying that I should buy another because this is not great make little sense in my opinion.
Reply With Quote
  #10  
Old 12-06-2017, 02:42 PM
Allan23 Allan23 is offline
Member
 
Join Date: Dec 2014
Location: Florida
Posts: 3
Default Re: FastTrack C400 on High Sierra?

Avid, you made a commitment to support FastTrack C400 to 2/11/2018.
Be professional and do this in a reasonable, timely manner.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
S6L AVB with OS X High Sierra brinnbacka VENUE Live Sound Systems 2 08-24-2017 02:59 AM
11R driver 1.2.12 working with High Sierra panamajack Eleven Rack 0 08-05-2017 06:02 PM
Fast Track C400 weird on Sierra mad_griffith FireWire and USB Audio Interfaces (Mac) 7 07-11-2017 04:59 AM
next driver update for Fast Track C400, Mac OS 10.12 Sierra Quecox666 FireWire and USB Audio Interfaces (Mac) 1 10-24-2016 08:15 AM
FastTrack c400 - Input noise with notebook and AC Power ClaudioCas Pro Tools M-Powered (Win) 3 02-14-2013 01:36 AM


All times are GMT -7. The time now is 09:02 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com