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Old 11-22-2010, 05:15 PM
Calvinc3 Calvinc3 is offline
Join Date: Sep 2009
Posts: 1
Exclamation No sound from XMON cue outputs

I recently upgraded my Pro Tools HD software from version 8 to version 9. I am running Pro Tools HD3 on a Mac Pro with 8 Xeon processors@2.26 GHz, 6 GB of RAM, primary HDD is 600 GB, with two 1 TB drives for recording. I have a D-Command Main Unit with one Fader Module. I am using a 192 I/O as my primary audio interface, with a 96 I/O as my secondary audio interface. I have everything connected just as it is shown in the D- Command manual (XMON main outputs 1 and 5 to the control room speakers, cue outputs 1 and 2 to the recording room monitors, and cue outputs 3 and 4 to the headphone amp). The output from the 96 I/O is routed to the Cue Inputs. When I was using Pro Tools version 8.1, everything was working properly. However, after I upgraded to version 9, I was no longer able to get any sound from the cue outputs. The only change in my studio has been the upgrade to Pro Tools 9.
I also have a Creation Station PC running Pro Tools 8.0.4 through an 003 Factory+ Rack in the same studio. I connected the recording room monitors directly to the main outputs of the 003, and they worked fine. I'm using Pro Co DB 25 to XLR (male and female) and quarter inch TRS for routing audio signals between the 192 I/O, 96 I/O, and the XMON. I've checked all of the cables and everything is working properly. Please help!

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Old 11-22-2010, 05:51 PM
Craig F Craig F is offline
Join Date: Aug 2000
Location: Portland, OR
Posts: 12,596
Default Re: No sound from XMON cue outputs

did the Cue levels get turned down, deselected inputs, or turned off?

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Old 11-22-2010, 06:28 PM
jjsoundoc jjsoundoc is offline
Join Date: Mar 2003
Location: Boston
Posts: 113
Default Re: No sound from XMON cue outputs

Also check that the i/o output for cue is set to analog.

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Old 11-27-2017, 01:46 PM
ffarr ffarr is offline
Join Date: Dec 2008
Location: Statesboro, GA
Posts: 16
Default Re: No sound from XMON cue outputs

having same problems with no sound from cue sends outputs, did you get this problem resolved?
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Old 11-28-2017, 12:33 PM
albee1952 albee1952 is offline
Join Date: May 2004
Location: nashville
Posts: 33,283
Default Re: No sound from XMON cue outputs

7 year old post......
Asus x99, Intel i7 6800K, 32 gig DDR4, GeForce 750 Ti, HD/Native, HD IOx2, PT11HD, UAD Quad, preamps from Vintech, Five Fish Audio, Miktek, Focusrite, Chameleon Labs and Midas..............................

The better I drink...the more I mix.....

BTW, my name is Dave, but most people call me.........................Dave
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