Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 12

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-17-2015, 10:39 AM
risey's Avatar
risey risey is offline
Member
 
Join Date: Jul 2009
Location: United Kingdom
Posts: 160
Default PT 12.3 Crash on exit 9/10

Ever since installing the latest version 12.3 from 12.2 I am experiencing crash on exit on average 9 times out of 10, the session is not a heavy one either.

Win 10 64 bit (latest update), 32gb of ram, i7 4790k, titan x sli
Reply With Quote
  #2  
Old 11-17-2015, 10:48 AM
Schwerindustrie Schwerindustrie is offline
Member
 
Join Date: Nov 2015
Location: Austria
Posts: 11
Default Re: PT 12.3 Crash on exit 9/10

I have the same problem with PT 12.3 and I run on Win8.1 64 bit
Reply With Quote
  #3  
Old 11-17-2015, 11:12 AM
risey's Avatar
risey risey is offline
Member
 
Join Date: Jul 2009
Location: United Kingdom
Posts: 160
Default Re: PT 12.3 Crash on exit 9/10

Quote:
Originally Posted by Schwerindustrie View Post
I have the same problem with PT 12.3 and I run on Win8.1 64 bit
That's interesting, so it could be a known problem across the board for some windows users...
Reply With Quote
  #4  
Old 11-17-2015, 07:57 PM
connor@@vid's Avatar
connor@@vid connor@@vid is offline
Avid
 
Join Date: May 2013
Location: Bay Area, CA
Posts: 98
Default Re: PT 12.3 Crash on exit 9/10

To make sure we understand exactly what you're reporting.. Does the crash occur when quitting Pro Tools, when closing a session, or when qutting Pro Tools while in a session. If the last one, does Pro Tools crash if you close the session first and then quit. And in any case, are you guys getting the crash report dialog and submitting crashlogs?
Reply With Quote
  #5  
Old 11-18-2015, 01:44 AM
risey's Avatar
risey risey is offline
Member
 
Join Date: Jul 2009
Location: United Kingdom
Posts: 160
Default Re: PT 12.3 Crash on exit 9/10

Quote:
Originally Posted by connor@@vid View Post
To make sure we understand exactly what you're reporting.. Does the crash occur when quitting Pro Tools, when closing a session, or when qutting Pro Tools while in a session. If the last one, does Pro Tools crash if you close the session first and then quit. And in any case, are you guys getting the crash report dialog and submitting crashlogs?
It occurs while quitting pro tools when closing a session, its no longer a safe option to save on close lol. As for crash logs where are they stored? your welcome to them, only thing I get is a text box pop up to send the report to avid etc.
Reply With Quote
  #6  
Old 11-18-2015, 03:50 AM
Schwerindustrie Schwerindustrie is offline
Member
 
Join Date: Nov 2015
Location: Austria
Posts: 11
Default Re: PT 12.3 Crash on exit 9/10

In my case it does not matter if I quit Pro Tools while in a session or after closing the session. Pro Tools do not respond to the quitting action. The only crash dialog I get is this one, I cant submit anything:
Attached Images
File Type: jpg Pro Tools 12.3 does not respond.jpg (13.3 KB, 0 views)
Reply With Quote
  #7  
Old 11-18-2015, 03:53 AM
Schwerindustrie Schwerindustrie is offline
Member
 
Join Date: Nov 2015
Location: Austria
Posts: 11
Default Re: PT 12.3 Crash on exit 9/10

hmm can I attach a better quality screenshot?
Reply With Quote
  #8  
Old 11-18-2015, 05:32 AM
maltastudio's Avatar
maltastudio maltastudio is offline
Member
 
Join Date: Mar 2015
Location: malta
Posts: 133
Default Re: PT 12.3 Crash on exit 9/10

Hi all, I reported this since the first time i installed pro tools last june,since it was a windows problem and not many people have this problem i just lived with it.
It is still like this, it was always like this for me ,first i save then ctrl alt del to close pro tools,i`m used to it now.
I wish it could be solved though.Thanks
Peace
__________________
www.maltastudio.com

https://soundcloud.com/charlesmuscat

MacBook Pro Late 2016
Intel I7 Quod Core 2.8 GHZ
16 GB Ram . 256 GB SSD
Mojave

Acer Nitro
Intel I7-6700-HQ
8 GB Ram 256 GB SSD x 2
Win 10 Home 64 bit
Motu 624 AVB , Yamaha 01V96i
Pro Tools Native 2019..Latest , Sonar Platinum Lifetime
Reply With Quote
  #9  
Old 11-18-2015, 06:10 AM
sw rec sw rec is offline
Member
 
Join Date: Oct 2005
Location: Colo Spgs Colo
Posts: 5,601
Default Re: PT 12.3 Crash on exit 9/10

Of course, Win 10 is not supported, and highly advised against for the moment. Wondering if that has anything to do with it?
Reply With Quote
  #10  
Old 11-18-2015, 06:19 AM
Schwerindustrie Schwerindustrie is offline
Member
 
Join Date: Nov 2015
Location: Austria
Posts: 11
Default Re: PT 12.3 Crash on exit 9/10

Quote:
Originally Posted by sw rec View Post
Of course, Win 10 is not supported, and highly advised against for the moment. Wondering if that has anything to do with it?
I had to go back to Win8.1 Pro because my audio interface didn´t work on Win10. The problem has nothing to do with Win10. It also occurs at my Win8.1 Pro System.

cheers
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
App crash on exit PT 9.0.6 elmodagansta Windows 3 07-16-2014 10:41 AM
10.2 Crash on Exit?? Windows 7 louieshowers Windows 11 11-23-2013 05:12 PM
PT 9.0.6 Exit Crash on Win7 64 DonM Windows 3 01-24-2012 06:14 AM
Reaper crash on exit S.TaylorRCC Pro Tools 10 10 01-23-2012 10:16 AM
crash on exit or save kresho 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 0 10-02-2005 08:58 AM


All times are GMT -7. The time now is 10:10 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com