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#1
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Artist Mix freezed , Eucon 2.62
Mac Nehalem 8 core , 8 gb Ram
OS 10.68 PT 10.2 HD , HD Accel 2 Eucon 2.62 , Avid Artist Mix (the new black one ) , latest Firmware. Yesterday , while recording , the Artist Mix freezed two times completely while Protools itself was responsive. The Mix Unit freezed complete , no Button or Fader was reacting , even the Power Button didnt worked , the lights where still on. Onliest solution was to disconnect the Power Cable and reboot the Computer , since Eucon crashed also. I tried before another Mix Unit from a friend ( the silver V2 version) with Eucon 2.61 and PT 9.06 HD on my computer for more then 3 weeks and never had this symptom. Since i bought my own Artist Mix (black) only 4 days ago , and had theese crashes 2 times since then i ask if it is maybe a faulty unit i bought or if it is software related , i.e. a Problem with the PT or the Eucon version. regards
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foley artist , soundeditor |
#2
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Re: Artist Mix freezed , Eucon 2.62
day two with recording and again a complete FREEZE
of the Artist-Mix !!! very embarassing . Onliest solution: Close Protools , unplug Power-cable from Artist-Mix Power on again Artist Mix reconnect with Eucontrol (needs few Minutes, sometimes a Computer reboot necessary) Start Protools again. THIS IS AN ABSOLUTE SHOWSTOPPER !!!! Does anybody has seen a "freezed" Artist Mix or is it a faulty unit??????? with the simple task as a fader unit for my AUX-inputs while recording it fails any feedback welcome (btw. i did already all troubleshooting like repairing permissions etc...)
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foley artist , soundeditor |
#3
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Re: Artist Mix freezed , Eucon 2.62
Had the same problems two month ago. I am on an iMac with Lion and ptX. Tried all suggestions from here and elsewhere, even bought a mac airstation only for the artist mix - nothing worked. Gave it back. It is a drag...
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#4
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Re: Artist Mix freezed , Eucon 2.62
Firstly, the newest eucon is a great improvement. Make sure you update if you haven't already. Secondly, artist controller freezes are almost 100% related to your network. It took me 6 months to get my network to a place where I don't see freezes. I just configured me network - test it. Configured me network - test it until the freezes stopped. I really have limited networking knowledge. Someone with a strong networking skill set would probably be able to solve the networking puzzle in an hour. Btw I ended up having to go with dynamic I.p. addressing.
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#5
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Re: Artist Mix freezed , Eucon 2.62
We had the same problem (Mix froze every 5-10 minutes and you had to unplug the power and after a restart assign the surface again). Turned out that the unit was faulty. Swapped it out and everything worked.
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PTHDn 2024.3 (OSX13.6.5), 8x8x8, MacPro 14,8, AJA LHi, SYNC HD, all genlocked via AJA GEN10, 64GB RAM, Xilica Neutrino, Meyersound Acheron |
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