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  #1  
Old 03-17-2011, 03:23 PM
Muck Muck is offline
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Default Pro Tools starts and stops automatically when it wants

Since I upgraded my Pro Tools 9 to 9.0.2 and my Blackmagic Intensity Pro to 3.9.4, Pro Tools starts and stops automatically when it wants (also during recording) in connection with my Mackie HUI. I use the Mackie HUI via Unitor 8 (Driver Version 2.5). When I cut the HUI Midi In or switch of the HUI Controller in Peripherals - Midi Controllers, the problem disappeared. The system then works fine. And it did before upgrading (together with HUI). The Mackie Controller was checked few months ago by an authorized Mackie service center.
Who can help me finding a solution for this problem?
Thanks!

Here is my spec info:
Mac 2x2.26 GHz Quad-Core Intel Xeon (12GB RAM),
4 internal server drives,
MacOS 10.6.6,
192 IO,
Pro Tools HD2 (9.0.2),
Blackmagic Intensity Pro,
Mackie HUI,
Uniter8
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  #2  
Old 03-22-2011, 10:11 AM
Muck Muck is offline
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Default Re: Pro Tools starts and stops automatically when it wants

Trashing all preferences hasn´t solved the problem.
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  #3  
Old 03-22-2011, 10:50 AM
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Default Re: Pro Tools starts and stops automatically when it wants

Can you try trashing the specific MIDI prefs from the General Troubleshooting thread?

If that doesn't help - try creating a new administrator account, sign into it and test from there - that will help us determine if it's a user or system level problem.

Also - how do you have the HUI connected? To the Unitor? Some other method?
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Old 03-28-2011, 06:49 AM
Muck Muck is offline
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Default Re: Pro Tools starts and stops automatically when it wants

Trashing all the MIDI prefs (from the General Troubleshooting thread) hasn´t solved the problem.
Then I created a new administrator account and tested from there but the same problem still exists. Also with new and empty sessions.
I connected the HUI-Midi-Out with the Unitor8-Midi 7-In and the Unitor8-Midi 7-Out with the HUI-Midi-In. All with new short cables (50cm). The Unitor is connected via USB directly to the Mac Pro. In MIDI-Setup I created a new Instrument called HUI and connected same as like the hardware. All the controller functions of the HUI work well, exept the thing with the automatic starting and stopping.
Everything worked fine before upgrading to ProTools 9.0.2 and Blackmagic Intensity Pro driver 3.9.4.
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Old 04-12-2011, 04:37 PM
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Default Re: Pro Tools starts and stops automatically when it wants

Hi DigiTech Support,

do you have other good ideas to find a solution for my problem?!
Thanks!
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Old 04-15-2011, 03:58 PM
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Default Re: Pro Tools starts and stops automatically when it wants

What happens if you roll back the Intensity driver version?

FWIW - I can't repro here with the 3.9.4 driver, but I don't have a Unitor to test with either...
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Old 08-11-2011, 08:24 AM
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Default Re: Pro Tools starts and stops automatically when it wants

Hi DigiTech Support,

now I uninstalled the intensity driver, but it hasn´t solved the problem. So the video card is not the cause. In the meantime I upgraded to Mac OS 10.6.8 and Pro Tools HD2 9.0.3. A technician from a HUI service center, who checked my HUI a few month ago, told me, that the problem based up on incorrect informations, that arrive the controller through Midi IN. Remember: when I cut the HUI Midi In, the problem disappeares. Are you shure, that the HUI protocoll is correctly supported for my system?!
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Old 09-15-2011, 01:32 PM
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Default Re: Pro Tools starts and stops automatically when it wants

Hey, no one there, who can help me?
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