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#1
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Odd latency issue - even when H/W Buffersize set to minimum
Hi there,
I have a really odd input latency issue. I am Running Pro Tools 2018.1 on Windows 7, with a SPL Crimson 1 audio interface. A full system profile is on the image attached, "Sandra pt1.png" and "Sandra pt2.png". Here's in detail what happens (BTW this problem does not occur in other DAWs - Ableton Live 9 or Cockos Reaper) : I set an audio track to record and/or monitor, while playing an instrument, and it works well for a couple of seconds. After that, I hear a glitch, and no more sound from the input. I hear it back when I press Play though, but with A LOT of latency. When I record, the latency is recorded as well! I measure it and it's around 300 ms. BTW, my H/W Buffersize is set to 128 - even set at 32 or 64 the problem occurs, and there's no delay compensation. See images attached. Ever heard about this issue in a similar setup? Is it a SPL Crimson issue? Or a hardware compatibility with Pro Tools? The last Crimson driver is installed. Is it an issue that can be fixed by updating Pro Tools? I don't like updating if there's no problem with Pro Tools. (Note that I can't tell if the problem was there with previous versions, as I mostly mix on Pro Tools in my home studio, this is the first time I tried recording.) Thank you in advance for your assistance, I hope this get fixed quickly and smoothly!
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-Computer : GigaByte Z97X-UD3H w/ Intel Core i7-4790 CPU @ 3.60GHz -OS: Microsoft Windows 7 Ultimate 6.1.7601 (Service Pack 1), 64 bit -Audio Interface : SPL Crimson 1 -Pro Tools 2018.4 |
#2
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Re: Odd latency issue - even when H/W Buffersize set to minimum
For anyone that has the same problem, Avid Customer Service responded a more technical answer, maybe that can help someone:
Quote:
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-Computer : GigaByte Z97X-UD3H w/ Intel Core i7-4790 CPU @ 3.60GHz -OS: Microsoft Windows 7 Ultimate 6.1.7601 (Service Pack 1), 64 bit -Audio Interface : SPL Crimson 1 -Pro Tools 2018.4 |
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