Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Eleven Rack

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-16-2014, 02:31 PM
baribari baribari is offline
Member
 
Join Date: Mar 2011
Location: Los Angeles
Posts: 3
Default Eleven rack editor freezes

Hello, any help would be appreciated. My symptom is an app crash as listed below:

Description:
A problem caused this program to stop interacting with Windows.

Problem signature:
Problem Event Name: AppHangXProcB1
Application Name: ElevenRackEditor.exe
Application Version: 1.0.0.99
Application Timestamp: 52d5c5fc
Hang Signature: a3c6
Hang Type: 128
Waiting on Application Name: svchost.exelugplay
Waiting on Application Version: 0.0.0.0
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Hang Signature 1: a3c61fd626ef46624aa0892f1dab67cc
Additional Hang Signature 2: bfcd
Additional Hang Signature 3: bfcd07bdb45696c53093897dc21a5525
Additional Hang Signature 4: a3c6
Additional Hang Signature 5: a3c61fd626ef46624aa0892f1dab67cc
Additional Hang Signature 6: bfcd
Additional Hang Signature 7: bfcd07bdb45696c53093897dc21a5525


Look like it is waiting on svchost.

11R is seen from audio app and tested no problem, iLock manager is installed, ran as admin, no change so far.

Any ideas?
Reply With Quote
  #2  
Old 02-16-2014, 06:10 PM
Benoni's Avatar
Benoni Benoni is offline
Moderator
 
Join Date: Oct 2008
Location: Right Behind YOU!!
Posts: 9,641
Default Re: Eleven rack editor freezes

Is this the standalone Eleven Rack Editor or the one integrated in Pro Tools 10 and below?

Do you have Pro Tools installed? What version?

Do you have the latest Eleven Rack Drivers installed?
www.avid.com/drivers
Reply With Quote
  #3  
Old 02-17-2014, 07:40 AM
baribari baribari is offline
Member
 
Join Date: Mar 2011
Location: Los Angeles
Posts: 3
Default Re: Eleven rack editor freezes

It is the standalone version. I do have Pro Tools 10 and 11 installed and they are working. So, iLok is working too.

Win7, hexcore AMD 1090T.

My only indications of something amiss was a difficult install of the drivers which were done after the editor was installed. I guess I can reinstall the editor as step one. The driver had some problems which were fixed by moving the usb plug to a diff port which installed the full driver I assume.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Eleven Rack Standalone Editor brianiac5150 Eleven Rack 315 02-07-2015 04:53 PM
Eleven Rack Editor - Always On Top (Windows) Benoni Eleven Rack 4 01-24-2014 11:54 AM
Eleven Rack Editor Now Available Avid Technical Alerts 0 01-23-2014 09:02 AM
Stand alone editor for Eleven Rack ??? nuclear burn Eleven Rack 6 03-23-2012 12:18 PM


All times are GMT -7. The time now is 05:41 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com