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#1
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Pro Tools Ultimate Will Not Open
I can not get the program to open, I get this message every time I try to open it.
Could not complete your request because Assertion in "E:\ Code\ 238951\ ProTools\ AAE\ Source\ AAX\ CFicAAXWidget.cpp", line 994. (Use the Copy button to copy this message to the clipboard.). Can anyone help me on this? |
#2
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Re: Pro Tools Ultimate Will Not Open
Welcome to the community.
This is typically a driver/engine related error. Please try launching PT then immediately hold the N key until the Playback Window opens. If this doesn't help please reply with complete system details.
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#3
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Re: Pro Tools Ultimate Will Not Open
It almost opened up then close out with no error.
OS Name Microsoft Windows 10 Pro Version 10.0.18362 Build 18362 OS Manufacturer Microsoft Corporation System Manufacturer Dell Inc. System Model XPS 15 7590 System Type x64-based PC System SKU 0905 Processor Intel(R) Core(TM) i9-9980HK CPU @ 2.40GHz, 2400 Mhz, 8 Core(s), 16 Logical Processor(s) BIOS Version/Date Dell Inc. 1.2.3, 7/23/2019 SMBIOS Version 3.2 Embedded Controller Version 255.255 BIOS Mode UEFI BaseBoard Manufacturer Dell Inc. BaseBoard Product 0T8KGX BaseBoard Version A00 Platform Role Mobile Secure Boot State On PCR7 Configuration Elevation Required to View Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume1 Hardware Abstraction Layer Version = "10.0.18362.356" Installed Physical Memory (RAM) 32.0 GB Total Physical Memory 31.7 GB Available Physical Memory 21.2 GB Total Virtual Memory 36.5 GB Available Virtual Memory 23.4 GB Page File Space 4.75 GB Page File C:\pagefile.sys Kernel DMA Protection On Virtualization-based security Not enabled Device Encryption Support Elevation Required to View Hyper-V - VM Monitor Mode Extensions Yes Hyper-V - Second Level Address Translation Extensions Yes Hyper-V - Virtualization Enabled in Firmware Yes Hyper-V - Data Execution Protection Yes Pro Tools Ultimate 2019.6 |
#4
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Re: Pro Tools Ultimate Will Not Open
What audio hardware (and driver version) are you using?
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#5
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Re: Pro Tools Ultimate Will Not Open
Audio built in Dell XPS 15 laptop
Realtek Audio Driver Realtek Semiconductor Corp Driver Version 6.0.1.8652 |
#6
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Re: Pro Tools Ultimate Will Not Open
Quote:
You will be better off getting a dedicated interface with an interface vendor supplied ASIO driver. If you describe what you are doing, and price range, folks here can recommend interfaces to you. |
#7
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Re: Pro Tools Ultimate Will Not Open
If you dont have an interface for audio which you really should look into try downloading Asio4all which is a free virtual asio driver ”band-aid” and not seen as an ”instead” of a audio interface but a temp fix.
It is a widespread used software so no crap malware. www.asio4all.com Edit: LOL Great Minds Think Alike!! Saw you posted after I published my post so even better for the OP as we said the same thing in slightly different way.
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Best Regards Christopher #thestruggleisreal South Side Music Group WEBHOME |
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