Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > ICON & C|24

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-11-2009, 02:47 AM
wheresmyfroggy wheresmyfroggy is offline
Member
 
Join Date: Mar 2006
Location: London, England
Posts: 361
Default D-Command issues

Am I the only person that has to permanently Recal faders and power cycle my D-Command?
The faders on my console are unresponsive and frequently when I grab a fader the level dives down to infinite whatever position the fader was in. Also if I do not put a LOT of pressure on the faders, the level jerks erratically up and down by 3-4 dB. I have today almost completely resorted to mixing using the mouse.

Power cycling and Recal sometimes make things better temporarily, but it is still frustrating.

Any ideas?
Reply With Quote
  #2  
Old 08-11-2009, 11:40 AM
Roy Pahlman Roy Pahlman is offline
Member
 
Join Date: Dec 2002
Location: Los Angeles, Ca.
Posts: 169
Default Re: D-Command issues

I believe there is a board in the D-Command which is a fader control board. I had one replaced when a bank of 8 faders would stop working. Sounds like you have a different issue, but similar enough to possibly point to this board.
Reply With Quote
  #3  
Old 08-11-2009, 04:21 PM
Drew Mazurek's Avatar
Drew Mazurek Drew Mazurek is offline
Moderator
 
Join Date: Oct 2000
Location: Maryland, USA
Posts: 11,561
Default Re: D-Command issues

It's odd. During the first few months of owning my D Command, I had issues like this. Thankfully it has settled down and the unit behaves itself for the most part these days.

I never did anything and assumed it was firmware updates that fixed it.
__________________
www.drewmazurek.com

Mixing and Mastering click here to get started.
Reply With Quote
  #4  
Old 08-11-2009, 04:31 PM
Chris Lambrechts's Avatar
Chris Lambrechts Chris Lambrechts is offline
Avid
 
Join Date: Apr 1998
Location: Belgium
Posts: 2,025
Default Re: D-Command issues

Give Tech Support in the UK a call. They can advise with troubleshooting procedures to narrow it down to a possible hardware failure.

Here's a couple of things to check out before calling them which can speed up the process a lot :

Utility test mode : How do the 'suspicious' faders react to :

- Touch mode : what's the frequency read out compare to faders that behave well ?
- Step mode : Do the suspicious faders follow the healthy ones ?

Run cycle mode for a while .... it will automatically stop and resume itself periodically. Good test to run ... it will clean the fader tracks while giving them a good workout.

Try to narrow it down to which faders exactly will misbehave.

Take that info to tech support and your'e likely half way to a possible solution.

Contact info on the digidesign website : Support > Contact.

Chris
__________________
Chris Lambrechts
Applications Specialist- Live Sound
Reply With Quote
  #5  
Old 08-12-2009, 06:55 AM
wheresmyfroggy wheresmyfroggy is offline
Member
 
Join Date: Mar 2006
Location: London, England
Posts: 361
Default Re: D-Command issues

Cheers for the answers guys

I got through the day with a few power cycles etc in the end, and for the next few days I am working in other rooms with D-Controls. So I have left it with our engineers to try and figure it out between them and Digidesign tech support.

But I will pass all your info/suggestions on to them.

Thanks again.
Reply With Quote
  #6  
Old 08-12-2009, 11:05 AM
Craig F Craig F is offline
Member
 
Join Date: Aug 2000
Location: Portland, OR
Posts: 12,591
Default Re: D-Command issues

How long have you had it?
The early faders ware out a little to quickly
__________________
...

"Fly High Freeee click psst tic tic tic click Bird Yeah!" - dave911

PT11 System Requirements link http://avid.force.com/pkb/articles/C...m-Requirements


Thank you,

Craig
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Icon D-Command Cue Monitoring Issues elankf1 ICON & C|24 19 11-27-2017 01:33 PM
Command 8 issues mishaorbit ProControl, Control|24, Command|8 0 06-11-2012 03:29 AM
Command 8 Grounding Issues mudnoc ProControl, Control|24, Command|8 11 08-26-2004 07:34 PM
Command|8 Issues Ray Campbell ProControl, Control|24, Command|8 3 06-13-2004 09:17 AM


All times are GMT -7. The time now is 05:57 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com