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Old 10-02-2016, 03:49 PM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 11,830
Default Re: 12.5.2 Download?

What Drew said and i would guess that Avid won't jump up and get you the installers when you have expired plans so download and ask for the installers you want and may need in the future and save them all on a secure deive for later. Don't forget to download and save the HD Driver if you need it.
Best Regards

South Side Music Group
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Old 10-02-2016, 06:12 PM
Pingafuego Pingafuego is offline
Join Date: Feb 2012
Location: Brazil
Posts: 104
Default Re: 12.5.2 Download?

Just started a case. Thank you for help!
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Old 10-12-2016, 03:18 AM
Simon Johansson's Avatar
Simon Johansson Simon Johansson is offline
Join Date: Feb 2014
Location: Stockholm - Sweden
Posts: 30
Default Re: 12.5.2 Download?


Same for me, only have 12.5.0 & 12.6.0. Even though I know I have had both 12.5.1 & 12.5.2 in there.

Started a support case as well.
All the best,

SolnaSound Production
WEBSITE SolnaSound
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Old 10-12-2016, 04:03 AM
DanielR DanielR is offline
Join Date: Dec 2015
Location: Germany
Posts: 23
Default Re: 12.5.2 Download?

In my case, Avid Support stated they have an internal problem (no timeline for fix or that they even work on it). I got download links to the old installers posted, but not for all the other files around a release (e.g. release notes).

Just checking my account - now I lost all older Pro Tools 12 (12.5, 12.4, ...) downloads, except 12.4 Codecs installer and release notes. Looks seriously messed up and it's getting worse.
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