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  #1  
Old 12-28-2019, 07:14 AM
FEDERICOBORGHI FEDERICOBORGHI is offline
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Default Pro Tools 2018.4 don't open

Hi, I'm here looking for a help.
I have been using my pro tools 2018.4 for a long time without problems.

Now, when I try to open it simply nothing happens and the pro tools icon continues "bouncing" on the dock of my Mac without giving me an error or any other information.

I've read some discussion here about upgrade iLok manager or reinstalling pro tools and I've tried but anything seems to work.

Can you please give me a help?

Thank you.
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  #2  
Old 12-28-2019, 07:46 AM
Sardi Sardi is offline
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Default Re: Pro Tools 2018.4 don't open

Did you happen to update your Mac OS?


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Old 12-28-2019, 09:49 AM
FEDERICOBORGHI FEDERICOBORGHI is offline
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Default Re: Pro Tools 2018.4 don't open

Yes, I updated my Mac OS, but this used to happen even before the update.
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  #4  
Old 12-28-2019, 12:22 PM
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Southsidemusic Southsidemusic is offline
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Default Re: Pro Tools 2018.4 don't open

Quote:
Originally Posted by FEDERICOBORGHI View Post
Yes, I updated my Mac OS, but this used to happen even before the update.
What OS is it now?

Also why no info on your computer and interface and harddrives etc?

No one the will be able to help with no info.
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Old 12-29-2019, 10:07 AM
FEDERICOBORGHI FEDERICOBORGHI is offline
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Default Re: Pro Tools 2018.4 don't open

Hi, I'm using Catalina 10.15.2 but I used to have problems also with Sierra and Mojave.

MacBook Pro 15, 2,5GHz 16GB RAM with a Focusrite Scarlett 18i20 2nd generation.

iLok License Manager 5.1.1 and Pro Tools 2018.4.
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  #6  
Old 12-29-2019, 11:00 AM
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Southsidemusic Southsidemusic is offline
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Default Re: Pro Tools 2018.4 don't open

The only PT version that is working with Catalina is 2019.12 so you need to upgrade your license to run with Catalina. Why you had problems with the other macOS versions I can’t say but now the problem is your PT version and Catalina.
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Old 01-02-2020, 06:44 AM
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TOM@METRO TOM@METRO is offline
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Default Re: Pro Tools 2018.4 don't open

^^^ This. ^^^
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