HD Native Thunderbolt 2 / 3 not recognized

[Porky]

Hi all, just completed this build but very confused about the Thunderbolt connection. The motherboard has 2 TB3 (USB-C) connectors, but using an "Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 Adapter" my HD Native TB (Omni) isn't recognized. Are these "display port only" connections? I'm sure I'm missing something.

Thanks in advance.

I built this off recommendations from a PT Expert build, but they're using an RME USB interface.

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Intel Core i9-9900K Coffee Lake 8-Core, 16-Thread, 3.6 GHz (5.0 GHz Turbo)

GIGABYTE Z390 DESIGNARE LGA 1151 (300 Series) Intel Z390 HDMI SATA 6Gb/s USB 3.1 ATX Intel Motherboard

Ballistix Sport AT 64GB (4 x 16GB) 288-Pin DDR4 SDRAM DDR4 2666

EVGA GeForce RTX 2070 Black GAMING, 08G-P4-1071-KR, 8GB GDDR6, Dual HDB Fans

[albee1952]

Not sure this helps, but my X99 system with TB had a setting in BIOS that told the port whether it should run as TB or as USB3. Could that be something that needs to be checked?

[The Weed]

According to the MB manufacturer's specs, it's TB3:

https://www.gigabyte.com/Motherboard...NARE-rev-10#kf

[Porky]

Thanks all, I found the issue. There is a specific Gigabyte BIOS driver for Thunderbolt that is apparently NOT installed when you update to the current the BIOS. Once I installed the Thunderbolt driver, all was fine. Currently I'm using the Apple TB 2/3 adapter. I ordered the "StarTech.com Thunderbolt 3 to Thunderbolt 2 Adapter" because I found some info on the Universal Audio forums that UA had qualified that adapter specifically, and the Apple adapter was NOT qualified. I figured that may apply to the HD Native as well. I hope this helps out someone else with he same issues.

Thanks again.

[Southsidemusic]

Apple TB3-TB2 is recommended by UA and we have used 3 of them for a year now so don’t believe everything on the web!

[BScout]

Originally Posted by Southsidemusic

Apple TB3-TB2 is recommended by UA and we have used 3 of them for a year now so don’t believe everything on the web!

Same here. Been using it with the Octo Satellites for over a year.

[Porky]

Wait, you mean the internet lies to me?

Good to know about the adapter. I'll probably send back the more expensive one.

thx again.