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  #1  
Old 01-07-2012, 11:20 AM
boneboy boneboy is offline
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Join Date: May 2004
Posts: 200
Default Weekend support number? I received my code

I purchased a 1 call support for PT9HD. The receipt window cave a a number with 9 digits and said USE THIS CODE: xxxxxxxxx.
the email I received said:
"Thank you for purchasing Pro Tools HD Telephone Support, 1 Call. Please follow the instructions below.

Pro Tools HD Telephone Support, 1 Call
Code: xxxxxxxxx
Please use this code when prompted for access into our Support Center. "

This is great, but what number am I supposed to call!!!! The Avid store says: "You will receive the telephone access number and your ASC code upon checkout."
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  #2  
Old 01-09-2012, 02:59 AM
phatbeatstudio phatbeatstudio is offline
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Join Date: May 2011
Location: canada
Posts: 566
Default Re: Weekend support number? I received my code

just call the number you would if you didn't have the support code it will ask you if you have a support code then go from there. Press # if you would like to return to the previous menu.
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