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#1
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License......too bad
I can not understand because it is very complex to renew the licenses. Dates, versions, prices, license type, everything is confusing.
Avid= bad support, bad web, bad communication, bad update. |
#2
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Re: License......too bad
If you have a question, post it and maybe we can help.
Joel
__________________
Jam Space: HP Elite 6300 / Core i5 3770 / 24GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Home: Asus B450 Pro4 / Ryzen 5 2600 / 32GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Rig: Eleven Rack / ART SLA1 / Two 2x10 Passive Monitors / FCB1010 w/ EurekaPROM |
#3
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Re: License......too bad
Sorry, but I have to agree with the OP.
Avid has done an abyssal job of explaining any of this to their customers, even after a full YEAR of customer complaining. What they HAVE said has been at best, opaque, and what they haven't said is worse. From the start, the news has always been "half-baked", and full of threats. I just did the upgrade to 12, but we are fully a whole year from features announced and yet to be delivered. Promises made by Avid best be coming true and soon, or their new subscription model of doing business will be over. I don't think anyone is going to be willing to pay another year's "subscription" for "features" that STILL haven't been delivered. You can't expect people to continue to pay for promises that are never fulfilled. |
#4
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Re: License......too bad
Ok, then help me with this. Tell me because should pay a new subscription?, in one year Avid only have released the features of commint, freeze and bounce. The technical support is not easy.... And tell please which is the price by the new subscription?, not clear the price.
Thanks Regards |
#5
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Re: License......too bad
What version of Pro Tools do you currently have? Are you wanting to go subscription, or buy an upgrade?
Subscription will give you a PT12 license that will work as long as you stay current with your subscription. When you stop paying, it stops working. Buying a new license or upgrade will give you a PT 10/11/12 bundle license that will authorize any of those versions, and is a permanent license. Yours to keep forever. Post back what you have, and what you want and we'll see if we can get you an answer. Joel
__________________
Jam Space: HP Elite 6300 / Core i5 3770 / 24GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Home: Asus B450 Pro4 / Ryzen 5 2600 / 32GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Rig: Eleven Rack / ART SLA1 / Two 2x10 Passive Monitors / FCB1010 w/ EurekaPROM |
#6
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Re: License......too bad
I have Pro tools 12.4, subscription is perpetual, date expire 21/02/2016
thanks |
#7
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Re: License......too bad
I'm still not sure which you have. You can't have a subscription that is a perpetual license
Subscription is monthly or yearly but is NOT a perpetual license. If you bought Pro Tools and own the license, then it is a perpetual license, and you have two options: Avid Annual Upgrade Plan for Pro Tools - Renewal - This will give you all Pro Tools updates for the next year Avid Annual Plug-in and Support Plan for Pro Tools - This will give you access to support and the bonus plugins Either way, if you only have to renew, it will show up in your Avid account when the expiration date comes (21/02/2016) Joel
__________________
Jam Space: HP Elite 6300 / Core i5 3770 / 24GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Home: Asus B450 Pro4 / Ryzen 5 2600 / 32GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Rig: Eleven Rack / ART SLA1 / Two 2x10 Passive Monitors / FCB1010 w/ EurekaPROM |
#8
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Re: License......too bad
Joel, look at this
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#9
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Re: License......too bad
Ok so you're not on subscription. You have an active support plan until Feb 22 2016, at which time you should be able to renew your support plan through your Avid account (https://www.avid.com/US/account/orientation). You can choose to either buy either
Avid Annual Upgrade Plan for Pro Tools - Renewal - This will give you all Pro Tools updates for the next year Avid Annual Plug-in and Support Plan for Pro Tools - This will give you access to support and the bonus plugins Joel
__________________
Jam Space: HP Elite 6300 / Core i5 3770 / 24GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Home: Asus B450 Pro4 / Ryzen 5 2600 / 32GB RAM / Win 11 Pro Pro Tools HD / Focusrite 18i20 + M-Audio ProFire 2626 Rig: Eleven Rack / ART SLA1 / Two 2x10 Passive Monitors / FCB1010 w/ EurekaPROM |
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