Installing PT 6.0.1 update crashes my computer

[Mike Thornton]

I am running a G4/867 machine with 2 partitions one with OS 9.2.2 and the other with OS 10.2.4 and Protools 6.0 works fine. Went to get the v6.0.1 upgrade. Downloaded, opened and ran the installer for the upgrade and as soon as it starts searching my OS X drive it completely crashes my computer. I have to restart it with the little button on the front under the boot button.

I redownloaded the upgrade in case it had corrupted but the same thing happens.

Help please

[TCDet]

Try using the "rebuild permissions "with the disk utility tools (applications-Utility-disk utility/first aid) highlight your OS 10.2.4 drive. This seems to have to be done when any software changes have occurred.
Seems to be similar to rebuilding the desktop in OS9.

Hope this works for you.
6.0.1 running fine here.

[Mike Thornton]

Thanks TCDet but I had already tried that and no joy. Done a whole raft of maintenance type things but no joy. Would value soem input from Digi on this please?

Thanks,

[MARVINBASS]

There maybe disc corruption. Use first the latest Norton Disc Doctor. If that didn't help use Disk Warrior.

[Mike Thornton]

Thank you MarvinBass. I have done both of these things and still no joy.

[lily street]

Hi,

Just wanted to add that I'm having the same problem and have done all of the same diagnostics as well. I'm looking into whether the CD installer will work. It *should* be available.

est,


-J.

[PMoshay]

I have the same problem, it hangs up installing at "138 left to install"
I have tried repairing permissions, Norton 7, Jaguar cleaner, Disk repair.
I'm using 10.2.4/G4 dual 800/1.25ram/ATTO.

I'm stumped! Any ideas digi?

p.s.-i don't have a password to log on to my computer if that makes a difference?

[audiobob]

Mike,

You might want to try Jaguar Cache Cleaner. It has really helped with my crashes, acutally no crashes in quite a while. JCC is only 8 bucks. Worth it.

Find it here:

http://www.versiontracker.com/dyn/moreinfo/macosx/16494

[PMoshay]

Bump........any ideas digi?

[jimlongo]

Originally posted by PMoshay:
I have the same problem, it hangs up installing at "138 left to install"
I have tried repairing permissions, Norton 7, Jaguar cleaner, Disk repair.
I'm using 10.2.4/G4 dual 800/1.25ram/ATTO.

I'm stumped! Any ideas

<font size="2" face="Verdana, Arial">Just a guess, i know that aint much . . .

I remember one of the earlier versions of Stuffit Deluxe had a problem such as this. It was because that one file 138 (or whatever) couldn't be installed because of a permissions issue with the file that was being replaced or directory that it was supposed to go into.

This is not something that the Disk Utility's repairing permissions utility will necessarily fix. It is more for System files, and it doesn't really know what to make of third party files and folders.

The easiest solution in that case was to uninstall all traces of the previous version and then install the updated one.

If you are tyring a clean install of 601 then of course this information will be less than helpful and more than useless.

HTH.