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Old 07-14-2009, 03:51 PM
Toonvox Toonvox is offline
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Join Date: Aug 2004
Location: Los Angeles, CA
Posts: 56
Default PT 7.4 Suddenly Does Not Load

Here's a problem that cropped up on me yesterday which seems to also be stumping our Digi rep:

When launching PT 7.4 on our Windows HD TDM system, the drive spins for a bit, but nothing runs. No splash screen, no Pro Tools.

However, when I open Task Manager, it shows a process of ProTools.exe running. If I try to launch Pro Tools five times, five instances of ProTools.exe will appear in Task Manager.

We've done/tried the following:
- Disconnected all external drives
- Deleted all Digidesign Databases folders
- A complete uninstall and reinstall of PT|HD 7.4
- Tried launching directly from the application (instead of a shortcut)
- Defragged the drive
- Rebooted the Sync and 192 units
- Double-checked all cables

I'm guessing those last two things weren't going to matter - Pro Tools will at least give me a splash screen with or without the interface.

Has anyone ever encountered this? And if so...what fixed it? Thanks, all!
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PT 9.0.6
Digi002
iMac 2.7 GHz Intel i5 / 16gb RAM
OS X 10.8.5
Too many hard drives to count
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