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Old 11-05-2019, 09:44 AM
js_nyc js_nyc is offline
Join Date: Jun 2005
Location: NYC
Posts: 121
Default Client's Pro Tools rig problems

Hello all,
Working on a client's rig with the following set-up:

Pro Tools 10.x
Mac Pro 3.2 GHz quad-core intel xeon with 16G RAM
4 Drives (including Main)- 3 with 800G storage
Mac OS 10.6.8

One of his drives became unmountable. Had many libraries for VIs. I could not mount it, so he was thinking of getting an external drive that he could transfer his Time Machine back-up of this drive onto. Could this be a safe workaround?

Secondly, he has not been able to shut this computer down without the hard shutdown button on the front of the tower (cheese grater). I ran Disk Utility, and this did not fix the problem. Do you think it may be a result of the faulty drive still being in the system?

I have been unable to go on premise with him lately, so just wondering if he should attempt these fixes? I am not sure how far up the OS ladder this computer can go, but I also do not know how he would be able to get an earlier version of the OS that is not Mojave.

Of course I also suggested a whole new system, but he is not able to afford this option just yet. Without malice, please let me know if there is something that may help here.

15" Macbook Pro (Mid 2012) 2.3 GHz Intel Core i7
16G Memory
PT 10.3.11/ 12.5.2
003 Rack
OSX 10.8.5
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