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Old 11-05-2019, 09:44 AM
js_nyc js_nyc is offline
Join Date: Jun 2005
Location: NYC
Posts: 121
Default Client's Pro Tools rig problems

Hello all,
Working on a client's rig with the following set-up:

Pro Tools 10.x
Mac Pro 3.2 GHz quad-core intel xeon with 16G RAM
4 Drives (including Main)- 3 with 800G storage
Mac OS 10.6.8

One of his drives became unmountable. Had many libraries for VIs. I could not mount it, so he was thinking of getting an external drive that he could transfer his Time Machine back-up of this drive onto. Could this be a safe workaround?

Secondly, he has not been able to shut this computer down without the hard shutdown button on the front of the tower (cheese grater). I ran Disk Utility, and this did not fix the problem. Do you think it may be a result of the faulty drive still being in the system?

I have been unable to go on premise with him lately, so just wondering if he should attempt these fixes? I am not sure how far up the OS ladder this computer can go, but I also do not know how he would be able to get an earlier version of the OS that is not Mojave.

Of course I also suggested a whole new system, but he is not able to afford this option just yet. Without malice, please let me know if there is something that may help here.

15" Macbook Pro (Mid 2012) 2.3 GHz Intel Core i7
16G Memory
PT 10.3.11/ 12.5.2
003 Rack
OSX 10.8.5
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Old 11-05-2019, 05:24 PM
Ben Jenssen's Avatar
Ben Jenssen Ben Jenssen is offline
Join Date: May 2000
Location: Oslo
Posts: 3,115
Default Re: Client's Pro Tools rig problems

Hi. Could you provide the model number, or year. (Check "About this Mac).

I have an old cheesegrater myself, as I retired some years ago. Mac Pro 3,1, "early 2008", 2.8gHz xeon, with one "PT boot drive (10.6.8), and one "Everything else" boot drive (10.12.5). Both SSD's on PCIe adapter card.

I think the first thing he should do is to pull out the faulty drive and see if that fixes the shutdown issue. If it does, and the everything else works, there's no reason not to just buy a new 7200 rpm harddisk, they're cheap, and restore from Timemachine, like you said. No reason to buy an external drive, as replacing an internal one on these machines is very easy. Pull it out, four screws swap, and push it back in.

The last OSX version that will install on the 3,1 (if that's what he has) is 10.11. Anyway PT doesn't run on anything later than 10.8, so I see no reason not to just stay on 10.6.8. It plays very nicely wih PT10 in my experience.

A thing to consider is upgrading it with a SSD (or two) on a PCIe card. For, say $200 for the card and a fast SSD (I have OWC Mercury EXTREME Pro 6G) you get a 500mb/s read/write speed that really gives new life to these old macs. With system and apps on that kind of SSD, boot times, application launch, everything is three times faster than on the 70mb/s spinner HD's.

So, if he's happy to stay on an old OSX/PT system with almost no upgradability, there's no reason that mac can't work for years.
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