"Pro Tools could not load the following plug-ins" on Native Instruments plug-ins

[Joachimoj]

I recently bought and installed Maschine 2 and get this message when launching Pro Tools 10.3.2:

Pro Tools could not load the following plug-ins either because no valid authorization could be found, the iLok key was not connected or the plug-in was damaged:

Solid Bus Comp.aaxplugin
Reaktor5.aaxplugin
Massive.aaxplugin
Maschine 2.aaxplugin
Kontakt 5.aaxplugin


Still I can load up Solid Bus Comp, Reaktor 5 and Kontakt 5 just fine within a project with all the presets and libraries intact.
I can also load up Massive, but it doesn't work/show up correctly as you can see in the picture even though the sounds work.
Maschine does not show up as a plug-in at all.

All of these work just fine when used outside of Pro Tools and I've tried reinstalling all of them to no help. I did not change the locations during the installation other than the sample libraries to a second SATA 7200RPM drive.


Under [Local disc (C:) -> Program Files (x86) -> Common Files -> Digidesign -> DAE -> Plug-ins] I can find .dpm-files for all the plug-ins except for Maschine 2.

Under [Local disc (C:) -> Program Files (x86) -> Common Files -> Avid -> Audio -> Plug-Ins] I can find folders for all the plug-ins.


Can it be that it's just a matter of finding and moving the right files to the correct folders? I'm far from an expert when it comes to these things and thought it would go smooth if I just sticked to the standard installation-paths.
I run Windows 7 64-bit and can also find folders for the plug-ins under [Local disc (C:) -> Program Files -> Common Files -> Avid -> Audio -> Plug-Ins]

The OS, Pro Tools and the Native Instruments plug-ins are all installed to a Kingston HyperX 3K SSD-disc if that should matter.

Will be extremely grateful for any suggestions, ideas and help on what the issue might be so I can get back to actually making music again.

[crizdee]

Hi,

Sorry I'm not a PC man but PT 10 can only use AAX 32bit Not 64 bit versions, so check you are installing the 32bit versions only.



Chris

[mesaone]

^^ I think that's the solution.

You need to be looking in Program Files (x86) instead. Same directory structure, but with the added (x86) since PT10 and all associated plug-ins are 32 bit.

If you're finding all the plug-ins, hopefully that is because they installed correctly. In order to force Pro Tools to re-scan your plug in folder, you can delete the InstalledAAXplugins file (either manually or with Guitardom's Trasher utility.

Keep in mind that .dpm files are RTAS.

[Monty_python]

How does one fix this issue with a Mac. When installing, there is no custom install feature... or I just don't know how to custom install which '32/64 bit' to which specific folder.

[Natanel Arnson]

Originally Posted by Monty_python

How does one fix this issue with a Mac. When installing, there is no custom install feature... or I just don't know how to custom install which '32/64 bit' to which specific folder.

There's probably a certain version of update that is for 32 bit aax. http://www.native-instruments.com/en/support/downloads/

[Monty_python]

I'm on the latest version of the free Kontakt 5 player. I'm looking at the previous releases from your link. Would you recommend me installing an older version... for example, versions that have yet to support 64bit in Pro Tools 11. I'm on 10.3.3.

I'm pretty sure I meet the system/version requirements which I read the other day. I can't find that doc quickly at the moment searching Google. 10.3 should be good... I am in Pro Tools "Express", not sure if that's a limitation.

I tried posting in the NI forums, was recommended to come here and that it was a PT issue. I originally found this post a few days back, but went their first.

I appreciate your response.

[BAW87]

I need help with this as well. I am running Pro Tools 10 on a mac book pro. I am on version 10.3.2. I have downloaded the free reaktor player and I get the error saying it could not find reaktor5.aax. I saw no option of installing a 32bit over 64bit. It was just a download link and that was it.