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  #1  
Old 09-08-2015, 01:35 PM
jmaboard jmaboard is offline
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Default Fast Track Pro Drivers Windows 10

Hi, does anyone know if avid are going to ever release new drivers for the Fast Track Pro?

They bought it from M-Audio but haven't done anything to update it and their customer service is impossible to contact.

Thanks
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  #2  
Old 09-08-2015, 03:36 PM
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Default Re: Fast Track Pro Drivers Windows 10

Actually Avid sold M-Audio to InMusic in 2012, but Avid retained the Fast Track and Mobile Pre devices.

You can get the latest driver released in Dec 2014 for the FTP here:http://avid.force.com/pkb/articles/d...ck-Pro-Drivers

I'm not sure what plans are for updated drivers though.

Joel
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  #3  
Old 09-14-2015, 10:28 AM
jmaboard jmaboard is offline
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Default Re: Fast Track Pro Drivers Windows 10

Thank you, but this isn't the most recent one for Window's 10. My PC crashes every few hours because of the driver for this product.

I wish there was some way to contact Avid, they seem to really lack customer service.
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  #4  
Old 09-14-2015, 11:32 AM
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Default Re: Fast Track Pro Drivers Windows 10

That is the latest driver, there is no newer. I haven't heard if there will be any updated drivers for the FTP, but as of right now Windows 10 hasn't been qualified for use for Avid devices or Pro Tools.

That said, I'm running my devices and PT12 fine on Windows 10 using Windows 7 drivers.

Joel
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  #5  
Old 09-21-2015, 08:03 PM
jmaboard jmaboard is offline
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Default Re: Fast Track Pro Drivers Windows 10

I keep getting this.

Fast track driver-irql-not-less-or-equal

The support from this company is laughable, you need to pay to get support.

When I bought the product from Maudio I didn't think they'd sell it to a company that hates supporting customers.

The thing is, it crashes almost every hour, whenever I listen to music it crashes or do anything audio related.

Sad thing is I'm not the only one.

http://duc.avid.com/showthread.php?t=371020

http://duc.avid.com/showthread.php?t=370716

http://duc.avid.com/showthread.php?t=370332

Last edited by jmaboard; 09-21-2015 at 08:16 PM.
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  #6  
Old 09-21-2015, 08:27 PM
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Default Re: Fast Track Pro Drivers Windows 10

Quote:
Originally Posted by jmaboard View Post
I keep getting this.

Fast track driver-irql-not-less-or-equal

The support from this company is laughable, you need to pay to get support.

When I bought the product from Maudio I didn't think they'd sell it to a company that hates supporting customers.
Then you know it is not an Avid Product since 2012 as it was sold to In Music

Whats your systm details as that is very important if you want help from the forum, this is users helping users so the better the info you provide, the better we can try to sort you out on this
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  #7  
Old 09-21-2015, 08:47 PM
jmaboard jmaboard is offline
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Default Re: Fast Track Pro Drivers Windows 10

Quote:
Originally Posted by Southsidemusic View Post
Then you know it is not an Avid Product since 2012 as it was sold to In Music

Whats your systm details as that is very important if you want help from the forum, this is users helping users so the better the info you provide, the better we can try to sort you out on this
Thanks and wow, I totally regret buying it. It's like the ugly step child no one wants.

OS Name Microsoft Windows 10 Pro
Version 10.0.10240 Build 10240
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name JOSEPH-PC
System Manufacturer ASUS
System Model All Series
System Type x64-based PC
System SKU All
Processor Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, 3501 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 1602, 10/29/2013
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.10240.16392"
User Name Joseph-PC\Joseph
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 26.9 GB
Total Virtual Memory 63.9 GB
Available Virtual Memory 58.4 GB
Page File Space 32.0 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
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  #8  
Old 09-21-2015, 08:54 PM
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Southsidemusic Southsidemusic is offline
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Default Re: Fast Track Pro Drivers Windows 10

Can you please download and install this program free and post back the details we need, these ones you posted are not what we need.

http://www.sisoftware.co.uk/

It is used by every windows users here on the forum that needs to post more details so it isn't crapware or virus / ad program, totally legit and recommended by Avid.

Thanks and it isn't the ugly stepchild, more like the annoying sound in old houses no one wants but have to live with anyway

Joking aside they do a good job for what they cost so lets try and get this working for you.
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  #9  
Old 09-22-2015, 07:52 AM
jmaboard jmaboard is offline
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Default Re: Fast Track Pro Drivers Windows 10

Quote:
Originally Posted by Southsidemusic View Post
Can you please download and install this program free and post back the details we need, these ones you posted are not what we need.

http://www.sisoftware.co.uk/

It is used by every windows users here on the forum that needs to post more details so it isn't crapware or virus / ad program, totally legit and recommended by Avid.

Thanks and it isn't the ugly stepchild, more like the annoying sound in old houses no one wants but have to live with anyway

Joking aside they do a good job for what they cost so lets try and get this working for you.
http://pastebin.com/PSj8Gzx5

I'm not sure what exactly was needed so I ran the full one.
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  #10  
Old 09-22-2015, 04:25 PM
jmaboard jmaboard is offline
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Default Re: Fast Track Pro Drivers Windows 10

SiSoftware Sandra

ID
Host Name : Joseph-PC
Workgroup : WORKGROUP

Computer
Model : ASUS All Series ASUS MB
Serial Number : System Ser**********
Chassis : Desktop
Mainboard : ASUS Z87-A
Serial Number : 1311189********
BIOS : AMI (OEM) 1602 10/29/2013
Intel vPro : 9.00.22.1467
Total Memory : 32GB DIMM DDR3

Processors
Processor : Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4C 8T 4.2GHz, 3.9GHz IMC, 4x 256kB L2, 8MB L3)
Socket/Slot : FC LGA1150

Chipset
Memory Controller : ASUS Core (Haswell) DRAM Controller 100MHz, 2x 16GB DIMM DDR3 1.6GHz 128-bit

Memory Module(s)
Memory Module : G.Skill F3-1600C9-8GXM 8GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : G.Skill F3-1600C9-8GXM 8GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : G.Skill F3-1600C9-8GXM 8GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)
Memory Module : G.Skill F3-1600C9-8GXM 8GB DIMM DDR3 PC3-12800U DDR3-1600 (9-9-9-25 4-34-10-5)

Video System
Monitor/Panel : ACR XB270HU
(2560x1440, 27.0")
Video Adapter : NVIDIA GeForce GTX 980 (16CU 2048SP SM5.2 1.24GHz/1.5GHz, 2MB L2, 4GB 7GHz 256-bit, PCIe 3.00 x16)

Graphics Processor
CUDA GP Processor : NVIDIA GeForce GTX 980 (2048SP 16C 1.24GHz/1.5GHz, 2MB L2, 4GB 6GHz/7GHz 256-bit)
OpenCL GP Processor : NVIDIA GeForce GTX 980 (2048SP 16C 1.24GHz/1.5GHz, 256kB L2, 4GB 6GHz/7GHz 256-bit)
Compute Shader Processor : NVIDIA GeForce GTX 980 (2048SP 16C 1.24GHz/1.5GHz, 2MB L2, 4GB 6GHz/7GHz 256-bit)
OpenGL Processor : GeForce GTX 980/PCIe/SSE2 (4GB)

Storage Devices
Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm) : 932GB (C:)
ASUS DRW-24B1ST i (SATA150, DVD+-RW, CD-RW) : N/A (D:)

Logical Storage Devices
System Reserved : 100MB (NTFS, 4kB) @ Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk (C:) : 931GB (NTFS, 4kB) @ Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm)
Hard Disk : 450MB (NTFS, 4kB) @ Seagate ST1000DM003-1CH162 (1TB, SATA600, 3.5", 7200rpm)
Optical Drive (D:) : N/A @ ASUS DRW-24B1ST i (SATA150, DVD+-RW, CD-RW)

Peripherals
LPC Hub Controller 1 : ASUS Lynx Point LPC Controller
Audio Device : ASUS Lynx Point HD Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Device : EVGA GM204 High Definition Audio Controller
Audio Codec : nVidia nForce4 Intel Edition CPU to PCI Bridge
Serial Port(s) : 1
Disk Controller : ASUS Lynx Point 6-Port SATA AHCI Controller
USB Controller 1 : ASUS Lynx Point USB xHCI Host Controller
USB Controller 2 : ASUS Lynx Point USB Enhanced Host Controller #2
USB Controller 3 : ASUS Lynx Point USB Enhanced Host Controller #1
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Send to Microsoft OneNote 15 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Printer : Adobe PDF Converter (4000x4000, Colour)
Printer : HP Deskjet 2540 series (600x300, Colour)
Fax : Microsoft Shared Fax Driver (200x200)
Printer : Adobe PDF Converter (4000x4000, Colour)

Scanners and Cameras
Scanner : Hewlett-Packard HP Deskjet 2540 series (NET) (Scanner, USB)

Network Services
Network Adapter : Realtek PCIe GBE Family Controller (Ethernet, 100Mbps)
Wireless Adapter : Realtek RTL8192CE Wireless LAN 802.11n PCI-E NIC

Operating System
Windows System : Microsoft Windows 10 Professional 10.00.10240
Platform Compliance : x64
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