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#1
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Trouble with plugins crashing program. (PC)
I am having major problems when I start trying to EQ my recordings.
I just got Protools m-powered running on a PC and with a firewire 410 interface. Recording and playback works fine, and I can add a plugin, (such as EQ), but when I start adjusting the settings I start hearing really bad static in the headphones which then won't go away, even if I undo everything. The only thing to be done is restart Protools. It does this everytime without fail. Sometimes the program just crashes. What could be causing this and what should I do? Thanks. Thanks, here are my stats: Computer: Dell Insperion 6400 Genuine Intel(R) CPU T2060 @ 1.60 GHz 797 MHz, 2.00 GB of Ram System: Microsoft XP Professional Version 2002 Service pack 2 Audio interface: Firewire 410 Firewire external drive: Mercury Elite Pro Version of Protools: M-Powered 7 Thanks again for any help anyone can offer. As I said before, the program will record, I just can't work with any plugins. |
#2
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Re: Trouble with plugins crashing program. (PC)
You should post the specifics of your machine as mentioned in the General troubleshooting post, which means also that you should read the General Troubleshooting post.
It's hard to tell you what's wrong when we don't even know what you've got.
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#3
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Re: Trouble with plugins crashing program. (PC)
There are specific instructions that, so far, you have not followed.
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#4
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Re: Trouble with plugins crashing program. (PC)
And this is happening with ALL of your plug ins? Even digidesign plug ins?
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OSX 10.8 Pro Tools 10 / 11 Sapphire Pro 40 Mac Pro 2.66 GHz Quad-Core Intel Xeon 10 GB 1066 MHz DDR3 |
#5
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Re: Trouble with plugins crashing program. (PC)
Digidesign plug ins are the only plug ins I've tried to use thus far. I don't have any problems until I get to the plug in stage.
I can not seem to get this to work, and the problem occurs with Cuebase as well... exactly the same problem. Here are more computer specs that I had not included before: General Information : Product : MM061 OEM Information : OEM #1 : Dell System OEM #2 : 5[0003] OEM #3 : 13[PP12L] Mainboard : Dell 0XD720 Chipset : Intel i945PM Processor : Intel Pentium T2060 @ 1600 MHz Physical Memory : 2048 MB (2 x 1024 DDR2-SDRAM ) Video Card : ATI Technologies Inc Mobility Radeon X1400 Hard Disk : Hitachi (80 GB) DVD-Rom Drive : SONY DVD+-RW DW-Q58A Network Card : Broadcom Corp BCM440x 100Base-TX Fast Ethernet Network Card : Broadcom Corp Dell Wireless 1390 WLAN Mini-PCI Card Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 2 DirectX : Version 9.0c Processor : Intel Pentium T2060 Type : Intel Pentium Internal Specification : Genuine Intel(R) CPU T2060 @ 1.60GHz Model Number : T2060 Revision : D0 Technology : 0.065µ CPU ID : 6.E.C CPU IDEx : 6.E.C Frequency : 1600 MHz - (current : 798.06 MHz) Real Frequency : 798.05 MHz Multiplier : 6x Low/High Multiplier : 6x / 12x Marketing Frequency : 1600.08 MHz Bus Speed : 133 MHz FSB Frequency : 532 MHz (QDR) Initial Frequencies : Frequency : 1600 MHz Bus Speed : 133.34 MHz (QDR) Multiplier : 12x Frequency Control : Core #1 : 798.05 MHz Core #2 : 798.07 MHz Number of Core : 2 |
#6
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Re: Trouble with plugins crashing program. (PC)
The specs you posted are not (at all) what the instructions in the General Troubleshooting post ask for. Have you even read the General Troubleshooting post? This is getting a little like pulling teeth...
Also, Quote:
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#7
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Re: Trouble with plugins crashing program. (PC)
Quote:
Thanks for your help. I have indeed read the General Troubleshooting post, multiple times. The list of things I needed to provide was, however, buried deep enough in the text that it took several reads to locate the list. I am providing this information to the best of my ability and knowledge. I have verified that my computer should be able to run these programs. Here are the stats I believe I need to produce. Main Board: Dell OXD720 Computer model: MM061 Processor speed: 1.60 GHz OS version: (I'm not sure this is it, but what I came up with was) *A12* Protools version: M-Powered 7 Ram: 2 GB External Hard Drive: Mercury Elite Pro FW 400+ USB 2.0 I have done everything from the Pro Tools getting started guide, configuring windows xp. I adjusted processor scheduling performance, I have the latest version of quicktime, I downloaded the protools tech support folder. I disabled the mentioned device drivers and start up items. I deleted protools preference files as suggested and even reinstalled protools. I have not yet entered the Bios on my computer, but I have set up everything that I could do without going into the bios. I'm not trying to make this feel like pulling teeth, I'm doing my best to follow the instructions given. Please, if I have something wrong, I would be most greatfull someone would point me in the right direction. Finding out what the OS version is, for starters, (if A12 doesn't make since.) The same problem occurs on Pro Tools and Cubase alike. It happens in exactly the same way with exactly the same frequency. I can't explain how this is the case, but it is. It's an interesting puzzle, but I'm stumped. Thanks again. I hope someone can shed some light, and once again, if I've figured something wrong, let me know so I can fix it. |
#8
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Re: Trouble with plugins crashing program. (PC)
Quote:
Quote:
Here are the instructions exactly as they appear in the General Troubleshooting post: Quote:
but you missed it... several times now... Please, oh dear heaven please, follow those instructions and post that information. If, as you said, you are having the same problem in Cubase, then you couldn't have been just using the stock Digidesign plugins, since you can't use those in Cubase, you dig? Please use the Tech Support Utility that is linked in the General Troubleshooting thread to post generate and post a plugin list. Also, What version of Cubase? And since you are having the same problem in Cubase, it is most likely not directly Pro Tools related, but something system wide; a missing update, bad memory, unsupported other software. Posting the information that has been requested will help eliminate some of the possibilities and make it much easier for us to assist you.
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My Website: Pro Tools "Newbie" Help Studio rig: Gigabyte GA-EX58-UD3R, Intel i7 920, 6GB Patriot DDR3, NVidia 8600GS, LG GGW-H20L BD-RE, Sony CRX195E1 CD-RW, 2x WD Caviar black 640GB (os swap), 1x WD caviar 320GB (sessions), 1x Maxtor 120GB (sessions), 1x Seagate 1TB (samples/loops), Profire2626, Command8, PT12 on OSX Mobile Rig: 2015 MacBook Pro Retina, Apollo Twin, PT12 |
#9
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Re: Trouble with plugins crashing program. (PC)
In the interest of improving the General Troubleshooting thread and making the most important information/instructions readily apparent, can I ask emersonrailroad how you may have missed that info and what you would suggest to make it more clear.
It seems there are more then a few who somehow overlook these very important details and, for the life of me, I can't see why or how, so I'm hoping to get some feedback on this one... |
#10
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Re: Trouble with plugins crashing program. (PC)
First of all, thank you for the time you've put into this, and I apologize for missing the instructions.
I believe that this time I have followed the instructions to the letter. To respond to the question of how I could have missed this... I printed out all the instructions and the most important part came at the bottom of the last page after a number of links, and so I just overlooked it. ...yes, overlooked it, at least 3 times. I have, indeed, only used stock plug ins... I have not installed any plug in yet that did not come with the pro tools m-powered package. Same goes for Cubase. SiSoftware Sandra Processor Model : Genuine Intel(R) CPU T2060 @ 1.60GHz Speed : 1.60GHz Cores per Processor : 2 Unit(s) Threads per Core : 1 Unit(s) Type : Mobile, Dual-Core Internal Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 On-board Cache : 1MB, ECC, Synchronous, ATC, 4-way, 64 byte line size, 2 threads sharing System System : Dell Inc. MM061 Platform Compliance : Intel Centrino Mobile Technology Mainboard : Dell Inc. 0XD720 Bus(es) : ISA X-Bus PCI PCIe IMB PCMCIA USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes System BIOS : Dell Inc. A12 Total Memory : 2GB DDR2 SO-DIMM Chipset Model : Dell 955XM/945GM/PM/GMS/940GML Express Processor to DRAM Controller Front Side Bus Speed : 4x 133MHz (532MHz) Total Memory : 2GB DDR2 SO-DIMM Memory Bus Speed : 4x 133MHz (532MHz) Video System Adapter : ATI Mobility Radeon X1400 (128MB, PCIe 1.00 x16, PS3.0, VS3.0) Storage Devices Hitachi HTS541680J9SA00 80GB (SATA150, 2.5", 5400rpm, NCQ, 7MB Cache) : 75GB (C:) WDC WD3200AAKB-00WHA0 320GB (FireWire/1394, 3.5", 7200rpm, NCQ) : 298GB (E:) SONY DVD+-RW DW-Q58A (ATA33, DVD+-RW, CD-RW, 2MB Cache) : 2kB (D:) Logical Storage Devices Hard Disk (C:) : 75GB (NTFS) @ Hitachi HTS541680J9SA00 80GB (SATA150, 2.5", 5400rpm, NCQ, 7MB Cache) CD-ROM/DVD (D:) : N/A @ SONY DVD+-RW DW-Q58A (ATA33, DVD+-RW, CD-RW, 2MB Cache) Audio Drive (E:) : 298GB (NTFS) @ WDC WD3200AAKB-00WHA0 320GB (FireWire/1394, 3.5", 7200rpm, NCQ) Peripherals LPC Hub Controller 1 : Dell 82801GBM (ICH7-M) LPC Interface Controller LPC Legacy Controller 1 : SMSC LPC v1 Audio Device : Dell 82801G (ICH7 Family) High Definition Audio Audio Codec : Sigmatel 7690h Audio Codec : Conexant Systems HDAudio Soft Data Fax Modem with SmartCP Disk Controller : Dell 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller USB Controller 1 : Dell 82801G (ICH7 Family) USB Universal Host Controller USB Controller 2 : Dell 82801G (ICH7 Family) USB Universal Host Controller USB Controller 3 : Dell 82801G (ICH7 Family) USB Universal Host Controller USB Controller 4 : Dell 82801G (ICH7 Family) USB Universal Host Controller USB Controller 5 : Dell 82801G (ICH7 Family) USB 2.0 Enhanced Host Controller FireWire/1394 Controller 1 : Dell R5C832 IEEE-1394 Controller FireWire/1394 Controller 2 : Avlab Technology TSB82AA2 IEEE-1394b Link Layer Controller System SMBus Controller 1 : Intel 801xx/63xx SMBus Network Services Power Management Mains (AC) Line Status : On-Line Battery No 1 : 100% Operating System(s) Windows System : Microsoft Windows XP (2002) Professional 5.01.2600 (Service Pack 2) Platform Compliance : x86 Protools version: M-Powered 7 Ram: 2 GB External Hard Drive: Mercury Elite Pro FW 400+ USB 2.0 |
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