Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Additional Resources


Avid Home Page

Go Back   Avid Pro Audio Community > Live Sound > VENUE Live Sound Systems

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 02-12-2018, 08:14 AM
iworkforaschool iworkforaschool is offline
Member
 
Join Date: Jan 2018
Location: Atlanta
Posts: 7
Default Avid Stage16 dying

Has anyone else had issues with their Stage 16 stageboxes? We purchased our 64 channel S3LX system in July of last year. We had one stage box die completely within the first two weeks, another died 3 weeks later, and we just had one die on us on Saturday. Each time, the units have completely stopped powering up. I've troubleshooted by swapping IEC cables, outlets, you name it. They wouldn't power up. I'm sitting here at my office desk and tried to power it on and it's dead. Thankfully we bought the system from Sweetwater and they've taken care of us each time and had new stageboxes overnighted to us. I'm wondering if it's possible we got a bad batch of them from Avid? Anyone else have this issue?
Reply With Quote
  #2  
Old 02-12-2018, 09:50 AM
TheMAXX TheMAXX is offline
Member
 
Join Date: Dec 2007
Posts: 64
Default Re: Avid Stage16 dying

Quote:
Originally Posted by iworkforaschool View Post
Has anyone else had issues with their Stage 16 stageboxes? We purchased our 64 channel S3LX system in July of last year. We had one stage box die completely within the first two weeks, another died 3 weeks later, and we just had one die on us on Saturday. Each time, the units have completely stopped powering up. I've troubleshooted by swapping IEC cables, outlets, you name it. They wouldn't power up. I'm sitting here at my office desk and tried to power it on and it's dead. Thankfully we bought the system from Sweetwater and they've taken care of us each time and had new stageboxes overnighted to us. I'm wondering if it's possible we got a bad batch of them from Avid? Anyone else have this issue?
Have you been told what the issues were with the ones that you returned? I assume that with this many failures someone would want to know why. Is something burning out? Like in the power supply of the units.

Have these all been plugged into the same place for power. I have found some very interesting failures over the years with what seems to be power that meters fine but there is something wrong when it is examined properly.
Reply With Quote
  #3  
Old 02-13-2018, 12:24 AM
pmueller pmueller is offline
Member
 
Join Date: Jan 2002
Location: Switzerland
Posts: 154
Default Re: Avid Stage16 dying

We bought our S3L as soon as it was available in our country, years ago.
Since then we had 4 stage box issues exactly the same you mention.
On all the boxes the power supply died.
You completely have to dismantle the stage box to get access, very hard to do it in the field.
The replacement, you get from Avid but don't be surprised, outside the warranty, it costs triple compared to any similar supply.
We learned, the boxes don't like quick power off/on. Wait a while after power off.
__________________
Tonkultur.ch remote recording services / Gear in use > | Venue Profile / 2xMadi Option Card / 2x SnakeCard / ANO A-Net / HD4 Accel / PT10HD / 2x HD MADI | Venue S3L-x / PT11HD
Reply With Quote
  #4  
Old 02-13-2018, 12:47 AM
Valentyn Valentyn is offline
Avid
 
Join Date: Oct 2013
Location: Earth
Posts: 241
Default Re: Avid Stage16 dying

Quote:
Originally Posted by pmueller View Post
The replacement, you get from Avid but don't be surprised, outside the warranty, it costs triple compared to any similar supply.
Replacement parts to any consumer devices always cost few times more than similar widely available components. I never saw it being different.

P.S. If I had a similar situation and had no guarantee, I would find someone to repair the PSU. Replacing some burned MOSFET should be cheap.
Reply With Quote
  #5  
Old 04-01-2018, 01:04 PM
Scanners Scanners is offline
Member
 
Join Date: Dec 1969
Location: Australia
Posts: 82
Default Re: Avid Stage16 dying

Yes, one of mine died a few months back. Very disappointing. Refused to power up at a show. Sent in for repair, new power supply.
__________________
www.stevescanlon.com HDX-AVIDHDx2-MacbookPro- INTEL 8 CORE- 192HD/TDM ACCEL3 PCIE- AVIDHD X2 32 I/P-SYNC-PRE X2- 27"LED APPLE-23" CINEMA APPLE
Reply With Quote
  #6  
Old 04-01-2018, 01:12 PM
BScout BScout is offline
Member
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 969
Default Re: Avid Stage16 dying

Most of the power supplies can be rebuilt -- no need for a new power supply (unless you want a spare on hand.)
Usually only a few dollars in replacement parts (and once you open them up, it's generally really obvious what needs to be replaced.)

In LA, we have a local shop that rebuilds/resells replacement PSUs for a lot less than Avid but it honestly isn't a hard repair if you are handy with a soldering gun (or if you know someone who is)
__________________
Pro Tools Ult 2018.7, HDX 3, MTRX, HD OmniMac Pro 5,1 - 3.06 GHz 12 core - macOS 10.12.6RAM 64GB, SSD 4 x 2TB, GPU GTX 980 4GB
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Problems with XLR Sockets Stage16 Davoetta VENUE Live Sound Systems 6 06-10-2015 03:06 PM
Dying M Box? deafmute 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 5 10-01-2008 03:32 PM
Is TDM Dying? EarHole Post - Surround - Video 32 09-07-2006 09:11 AM
My Pro Tools is DYING... MaKoRancid 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 2 09-06-2004 07:06 PM
I'm dying here!!!!!!!! FatBelly 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 7 03-25-2003 01:25 AM


All times are GMT -7. The time now is 10:07 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com