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#1
09-26-2018, 06:37 PM
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New Avid Store Purchase - Activation code saying it is invalid
Hi there Avid,
I have just made a plugin purchase in the Avid Store - the activation code I have been emailed states that it is invalid. The iLok license has arrived in my iLok account... but it appears different from what is advertised (only one available license, while it is advertised as including two available licenses). The email also states that the product should appear under 'my products' in my avid account - but it doesn't? Any chance someone can get in touch with me about this?
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Pro Tools Ultimate 2024.3. OSX 13.6.5. Win 10. HD Native. Lynx AES16e. Lynx Aurora 16. i9-13900KF. ASRock Z690 Steel Legend. 64GB Ram. AMD Vega 64. BM Decklink. Dolby Atmos Renderer 5.2. Trinnov D-Mon. D-Command. 
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