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  #1  
Old 02-17-2016, 08:11 AM
thanos4 thanos4 is offline
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Join Date: Jul 2009
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Default Avid Master Account...not signing in!!

Downloaded new avid appliation manager 2.5.2.160 yesterday...crash on boot fixed...but today it couldn't connect with my account,so i tried to connect manually as usually from safari but i am getting this message : Your account has been locked due to multiple unsuccessful sign in attempts. Please try again in a few minutes.
i am trying from time to time,but still getting this...also tried chrome as well...
Anyone having this?
maybe avid's servers are updating for the new site??
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  #2  
Old 02-17-2016, 08:22 AM
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jeffro jeffro is offline
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Join Date: Jun 1999
Location: CA
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Default Re: Avid Master Account...not signing in!!

No trouble signing in here, so will check your account and reset as needed.
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  #3  
Old 02-17-2016, 08:30 AM
thanos4 thanos4 is offline
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Default Re: Avid Master Account...not signing in!!

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Originally Posted by jeffro View Post
No trouble signing in here, so will check your account and reset as needed.
thanx Jeffro...i will try it later
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  #4  
Old 02-17-2016, 08:42 AM
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jeffro jeffro is offline
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Default Re: Avid Master Account...not signing in!!

Not showing Locked, so please try again and reply if still unable to sign in.
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  #5  
Old 10-26-2017, 12:35 PM
Pawia 1812345 Pawia 1812345 is offline
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Location: POLAND
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Default Re: Avid Master Account...not signing in!!

Hello I have thesame problem on my acount while login: Your account has been locked due to multiple unsuccessful sign in attempts. Please try again in a few minutes.
What to do?
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  #6  
Old 10-26-2017, 03:55 PM
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jeffro jeffro is offline
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Default Re: Avid Master Account...not signing in!!

Quote:
Originally Posted by Pawia 1812345 View Post
Hello I have thesame problem on my acount while login: Your account has been locked due to multiple unsuccessful sign in attempts. Please try again in a few minutes.
What to do?
Welcome to the community.

Can't find an account using your forum email address, so please start a support case to provide your account info.
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  #7  
Old 11-14-2017, 08:20 AM
wescravn wescravn is offline
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Join Date: May 2007
Location: Brooklyn, NY
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Default Re: Avid Master Account...not signing in!!

My account is locked out, and I can't sign-on using my avid master account. Password is correct.
__________________
Macbook Pro 2012, macOS 10.13
PT 12.8.2 - Apogee Duet 2
Apogee Ensemble, UAD 2, and plenty of plugins.
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  #8  
Old 11-16-2017, 12:09 PM
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jeffro jeffro is offline
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Default Re: Avid Master Account...not signing in!!

Quote:
Originally Posted by wescravn View Post
My account is locked out, and I can't sign-on using my avid master account. Password is correct.
Checked your account and it's not locked currently - shows last login 11/15 so assuming this is working now?
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