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  #1  
Old 04-18-2013, 08:55 PM
Suges Suges is offline
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Default Artist Mix: Faders 3 & 4 suddenly acting odd...

Hi,

Any help would be appreciated...

I have changed nothing (I mean it!) in my system, and now all of a sudden Faders 3 & 4 on my Artist Mix are acting funny. You pull them up or down, and the DAW (say Pro Tools or Logic) doesn't notice it. Soon as you let go, the DAW suddenly notices that the fader's been moved and then uses the motors to "snap" the fader up and down back to where you moved it. Here's some details:

- This happens in all DAWs on my computer, whether in proper EuCon mode or in Mackie emulation
- Only Faders 3 & 4 do this, every other function on the Mix works fine
- It started a couple days ago and coincides with absolutely nothing
- I just tried updating to the latest EuCon 2.7.1 thing, no change
- OSX: 10.8.3

Also: I installed MIDI Monitor (a tech told me to give it a try) to see what kind of MIDI data's coming out of the Mix. All the other faders send out all kinds of MIDI data when you move the fader. The 3rd and 4th fader send out nothing while it's being moved, only send something when you let go.

Last edited by Suges; 04-18-2013 at 09:16 PM. Reason: More details!
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Old 04-20-2013, 06:02 AM
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Chief Technician Chief Technician is offline
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Lightbulb Re: Artist Mix: Faders 3 & 4 suddenly acting odd...

This might be a touch sensitivity issue. Do you have any hand lotion nearby? Someone I work with who uses a Mackie surface uses hand lotion when it starts acting odd and says it has made a difference.
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Old 04-20-2013, 07:50 AM
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Bob Olhsson Bob Olhsson is offline
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Default Re: Artist Mix: Faders 3 & 4 suddenly acting odd...

I've been seeing a bit of this all along although it varies which fader or faders are affected.
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Old 04-20-2013, 11:52 AM
Suges Suges is offline
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Default Re: Artist Mix: Faders 3 & 4 suddenly acting odd...

Chief,

Thanks for your input...so what should I do with the hand lotion? Rub it in my hands and then try to move the faders you're saying?

Bob,

I see...do you have any idea what the problem is? Something I can fix here or is there a mechanical/electrical problem with it?

Thanks guys for your help!
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Old 04-20-2013, 12:35 PM
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Bob Olhsson Bob Olhsson is offline
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Default Re: Artist Mix: Faders 3 & 4 suddenly acting odd...

Quote:
Originally Posted by Suges View Post
Bob,

I see...do you have any idea what the problem is? Something I can fix here or is there a mechanical/electrical problem with it?
I don't really know. Restarting the software has always fixed it.
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Old 04-20-2013, 03:32 PM
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Lightbulb Re: Artist Mix: Faders 3 & 4 suddenly acting odd...

Quote:
Originally Posted by Suges View Post
Chief,

Thanks for your input...so what should I do with the hand lotion? Rub it in my hands and then try to move the faders you're saying?
Yes. The idea is that the lotion will improve the conductivity between your hand and the fader.
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Old 04-21-2013, 12:22 PM
Suges Suges is offline
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Default Re: Artist Mix: Faders 3 & 4 suddenly acting odd...

Quote:
Yes. The idea is that the lotion will improve the conductivity between your hand and the fader.
Ah, interesting!

Well I gave it a try and no joy. But I appreciate you trying to help, thank you!

Last edited by Suges; 04-21-2013 at 12:23 PM. Reason: Context.
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Old 04-21-2013, 12:23 PM
Suges Suges is offline
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Default Re: Artist Mix: Faders 3 & 4 suddenly acting odd...

Quote:
Originally Posted by Bob Olhsson View Post
I don't really know. Restarting the software has always fixed it.
That did it! Actually I had to restart the controller, not the computer. I don't know why I didn't think of that, but thanks for the idea Bob.
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Old 04-22-2013, 04:50 AM
eesn eesn is offline
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Default Re: Artist Mix: Faders 3 & 4 suddenly acting odd...

Quote:
Originally Posted by Suges View Post
That did it! Actually I had to restart the controller, not the computer.
the controller *is* a computer, so it makes sense to restart both when you run into a snafu.
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Old 07-13-2013, 11:15 AM
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Neale Eckstein Neale Eckstein is offline
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Default Re: Artist Mix: Faders 3 & 4 suddenly acting odd...

I've had this problem forever. Hand cream doesn't help. Taking the knob off and touching the metal directly doesn't help. The fader responds to screen changes. It'll be that way for a week and then start working again. Then some other fader will act up. I've just gotten to where I notice if the yellow light isn't coming on when I touch the fader and do a quick track nudge. Not ideal, but I've got Eucon 3, up to date firmware, yadda yadda. Currently running 10.3.6 and 11.0.1 but I've never found the various updates to make much difference.
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