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Old 03-14-2010, 11:38 PM
brenny brenny is offline
Join Date: Jul 2006
Location: Sharjah, UAE
Posts: 22
Default PT (connected with canopus ADVC)crashes when re-open video session


i m using Canopus ADVC110 for video external monitoring,

after the updating to 8.0.3, now PT crashing while re-open a session which the option enabled "video out firewire"

if detach the firewire cable, connected with ADVC, PT open fine.

what could be wrong?
Mac Pro 2 x 2.8 GHz Quad-Core Intel Xeon

Protools 10.3.10 : 003 Factory +Scarlett Pro 26

TC Electronic Finalizer Express

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Old 03-17-2010, 09:43 PM
Eric Lambert's Avatar
Eric Lambert Eric Lambert is offline
Join Date: Dec 1969
Location: Los Angeles
Posts: 2,807
Default Re: PT (connected with canopus ADVC)crashes when re-open video session

We're having similar issues here after jumping up to 8.0.3.

Sometimes it works, sometimes it doesn't. Many times after we close a sessions which is working fine, the same session won't reopen unless we power cycle the Canopus. Otherwise it causes a crash EVERY time until we restart that box.

I'm simultaneously glad and unhappy to read that others are having the same issue.
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