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  #1  
Old 10-11-2015, 11:54 AM
Pianoman1092 Pianoman1092 is offline
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Join Date: Oct 2015
Location: USA
Posts: 7
Default Sluggish/unresponsive Pro Tools 10 on any action

[Cross posting this from Pro Tools Software discussion, not sure which is the better topic to post under]

Hi guys, I've scoured the existing threads on this forum and haven't found any solution yet to my problem. It started about 2-3 weeks ago. I can open Pro Tools 10, but literally any action I take is followed by around 30 seconds of unresponsive downtime. This includes opening a session, clicking on the timeline, changing a setting, etc. Pro Tools is often listed as "Not Responding" in task manager during this time. CPU Usage also jumps up to 90-100%.

Quick list of things I've tried:

Reinstalling from scratch (including using CCleaner to clear registries/misc files)
Reinstalling ASIO4All
Run as administrator, run in compatibility mode
Closing unnecessary programs
De-activating Internet Explorer
Moving all Plug-Ins out of the plug-in folders
Updating drivers from manufacturers' websites in Device Manager

Might be missing some others I've tried, but damn this problem is PERSISTENT. I'm running Windows 10 which I know is already a risk, but it was running completely perfectly for about 4 months on it, then all of a sudden this problem.

I'm running Pro Tools 10.3.5. If you guys have any insight as to what could've caused this, I would be extremely appreciative. Tech troubleshooting can be so frustrating. Personally, I have a small feeling that perhaps a Windows 10 update has caused this problem, but I don't really know how to pinpoint which. I could potentially rollback to a time when I knew Pro Tools worked fine, but I want to see if you guys have anything to suggest!

Thanks for any help guys. This forum is the best (first time poster, but I creep here often when I need Pro Tools help).

And finally, here's the beloved Sandra:

----------------------------------------------------------------------------

ID
Host Name : Matthew
Workgroup : WORKGROUP

Computer
Model : Lenovo 20193 IDEAPAD
Serial Number : 100084*******
Chassis : Lenovo Notebook
Mainboard : Lenovo INVALID
Serial Number : YB002*****
BIOS : Lenovo 6BCN42WW(V2.02) 02/08/2013
Total Memory : 8GB DDR3 SO-DIMM

Processors
Processor : Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (4C 8T 3.2GHz/3.4GHz, 3.2GHz IMC, 4x 256kB L2, 6MB L3)
Socket/Slot : FC PGA988 (G2)

Chipset
Memory Controller : Lenovo Core (Ivy Bridge) Mobile DRAM Controller 100MHz, 2x 4GB DDR3 SO-DIMM 1.6GHz 128-bit

Memory Module(s)
Memory Module : Ramaxel RMT3160ED58E9W1600 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)
Memory Module : Ramaxel RMT3160ED58E9W1600 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)

Video System
Monitor/Panel : LG Generic PnP Monitor (1920x1080, LP156WF1-TLC1, 15.6")
Monitor/Panel : ACR S230HL
(1920x1080, 23.1")
Video Adapter : NVIDIA GeForce GT 650M (2CU 384SP SM5.0 789MHz, 256kB L2, 2GB 4GHz 128-bit, PCIe 2.00 x16)
Video Adapter : NVIDIA GeForce GT 650M (2CU 384SP SM5.0 789MHz, 256kB L2, 2GB 4GHz 128-bit, PCIe 2.00 x16)

Graphics Processor
CUDA GP Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 256kB L2, 2GB 4GHz 128-bit)
CUDA GP Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 256kB L2, 2GB 4GHz 128-bit)
OpenCL GP Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 32kB L2, 2GB 4GHz 128-bit)
OpenCL GP Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 32kB L2, 2GB 4GHz 128-bit)
Compute Shader Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 256kB L2, 2GB 4GHz 128-bit)
Compute Shader Processor : NVIDIA GeForce GT 650M (384SP 2C 789MHz, 256kB L2, 2GB 4GHz 128-bit)
OpenGL Processor : GeForce GT 650M/PCIe/SSE2 (2GB)
OpenGL Processor : GeForce GT 650M/PCIe/SSE2 (2GB)

Storage Devices
Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED) : 477GB (C:) (D:) (E:)

Logical Storage Devices
LRS_ESP (E:) : 996MB (FAT32, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)
Windows8_OS (C:) : 260GB (NTFS, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)
LENOVO (D:) : 8GB (NTFS, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)
WINRE_DRV : 1000MB (NTFS, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)
Hard Disk : 450MB (NTFS, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)
PBR_DRV : 20GB (NTFS, 4kB) @ Crucial_CT512MX100SSD1 (512.1GB, SATA600, 2.5", SSD, SED)

Peripherals
LPC Hub Controller 1 : Lenovo Panther Point LPC Controller
Audio Device : Lenovo Panther Point High Definition Audio Controller
Audio Codec : Realtek Semi High Definition Audio
Audio Device : Lenovo GK107 HDMI Audio Controller
Audio Codec : nVidia GeForce 6800 LE [NV40.2]
Disk Controller : Lenovo Panther Point Mobile 6 port SATA AHCI Controller
Disk Controller : Lenovo Standard SD Host Controller
USB Controller 1 : Lenovo Panther Point USB xHCI Host Controller
USB Controller 2 : Lenovo Panther Point USB Enhanced Host Controller #2
USB Controller 3 : Lenovo Panther Point USB Enhanced Host Controller #1
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Send to Microsoft OneNote 15 Driver (1200x1200, Colour)
Printer : Microsoft XPS Document Writer v4 (600x600, Colour)
Printer : Microsoft Print To PDF (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Sensors
Location : Microsoft Visual Studio Location Simulator Sensor (Location, Unknown)

Network Services
Network Adapter : Qualcomm Atheros AR8161 PCI-E Gigabit Ethernet Controller (NDIS 6.30) (Ethernet, 100Mbps)
Network Adapter : Bluetooth Device (Personal Area Network) (Ethernet)
Wireless Adapter : Intel(R) Centrino(R) Wireless-N 2230

Power Management
Battery No 1 : LENOVO PABAS0241231 6.50Wh/0.53Ah

Operating System
Windows System : Microsoft Windows 10 Home 10.00.10240
Platform Compliance : x64
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  #2  
Old 10-11-2015, 04:31 PM
The Weed's Avatar
The Weed The Weed is offline
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Default Re: Sluggish/unresponsive Pro Tools 10 on any action

Pro Tools 10 and Windows 10? Windows 10 is not qualified yet. Not sure it PT 10 will even work on Windows 10.

Do you have a disk in a CD/DVD drive?

Is there a floppy controller in BIOS? If so disable it.

Have you done all the Windows optimizations?

Cheers,
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  #3  
Old 10-11-2015, 08:19 PM
Pianoman1092 Pianoman1092 is offline
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Join Date: Oct 2015
Location: USA
Posts: 7
Default Re: Sluggish/unresponsive Pro Tools 10 on any action

Hey Weed, thanks for replying. I've replied to your comment in the other thread I made. If anyone else sees this post and has something to offer, the one over in the Pro Tools Software is getting more attention: http://duc.avid.com/showthread.php?t=372960
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  #4  
Old 10-12-2015, 08:50 AM
sw rec sw rec is offline
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Default Re: Sluggish/unresponsive Pro Tools 10 on any action

No dedicated recording drive? Ruh roh....
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