Pro Tools 8 003 Hardware ID and Thunderbolt 3

[BWV846]

I am trying to connect a Rack 003 to Windows 10 using an apple Thunderbolt 3 adapter and a firewire adapter connected to a Thunderbolt 3 port (Dell Precision 7510 laptop). Link light is not coming on. The local tech has asked if I could find what PTs hardware device ID may be so we could assign in device manager. He says it must possible to connect as its layers of communication from hardware to software..

The other question he had is 'does the 003 rack ping out a signal, or is it waiting for a signal from the software?'. We want to know is the software and hardware active or passive.

Anyone else with success with 003 and Thunderbolt please apply..