Eucontrol V3 download

[Davekey]

Hello everybody,

im from Germany, so sorry for my english.

I earned a second hand MC Control. But, i can't register the serial because it is already registered by the user before.

So the problem is, i cant download the software Eucontrol to get the machine working.

Can anybody send me the newest version of Eucontrol or can anybody tell me where i can get it without registering? I already contact the support but get no response this time.

Thanks a lot
Kind regards

David

[Davekey]

Can nobody help me?

Please.

[mix109]

Either the previous owner should give you his account details or he can provide you with the software,otherwise read the following:

'My Artist Series serial number has already been registered'
Once an Artist Series serial number has been linked to a 'My Artist Series' account it cannot be linked to a different account without Avid 'resetting' the serial. Users with a second hand Artist series device can request that their serial number is reset by creating a registration support case here:
http://avid.force.com/Support/RegistrationCaseCreation

[Davekey]

Thanks for your answer, i already contact the seller and the support.

[eesn]

anyone know the reason non-registered owners can't access downloads? certainly it's an unnecessary stop in addition to an already shabby experience.