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Old 01-22-2019, 08:36 AM
Ror_ScreenScene Ror_ScreenScene is offline
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Default Video Card Problems AJA+Black Magic

Hello,

I had a working system on Friday but today I came it and the video output looks like digital green shash for 85% of the picture. I was using an AJA LHi card. In the top 15% you can see the video four times across the screen. It plays. I reinstalled the drivers, I reinstalled the firmware, updated the drivers from 14.2 to the latest, I replaced the card, I trashed all protools preferences and I reinstalled protools. I have taken a picture of the output which I can send to you.also tried a blackmagic 4k card and a black magic mini monitor. Both of these show the video as maybe a fifth size in the centre.

I am working with Mac OSX 10.10.5 with protools version 12.8.1, C24, HD I/O and sync HD. The weird thing is it was all working fine for the last three months...

Black Magic drivers install black magic express, which is a log and capture tool. I can open the video in that and it output as you would expect. It seems there is a miscommunication between protools and the AJA and Black Magic cards.

Would anyone know where to even start or has anyone seen anything similar before? Thank you in advance.

Rory
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Old 01-28-2019, 09:28 AM
Ror_ScreenScene Ror_ScreenScene is offline
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Default Re: Video Card Problems AJA+Black Magic

Has anyone experienced anything like this before? I managed a workaround for this by using an Avid little mojo DX but it still makes little sense how a perfectly working system can go so wrong.
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