Pro Tools M-Powered 8.0.3, Windows 7 Home Premium 64-bit

[scenicrecords]

I recently got this laptop - Dell Inspiron Studio 15, 1555 with Windows 7 Home Premium 64-bit. I've been running into a lot of problems. First when recording, Pro Tools will lock up, not stop and I have to force shut down of the program.
Other times on playback, the sound degrades on some tracks to a distorted, bit crunched sound.
For the recordings I actually captured, there are pops, clicks and other problems with the sound.
The whole system is unusable for sessions, as I cannot have my clients deal with these types of issues.
Any advice will be appreciated.

[YoRugMan]

Have you tried using 8.0.1cs1 ?

I would try that and let us know how you get on in comparison with these current problems you're having.

.

[philip888]

Originally Posted by scenicrecords

I recently got this laptop - Dell Inspiron Studio 15, 1555 with Windows 7 Home Premium 64-bit. I've been running into a lot of problems. First when recording, Pro Tools will lock up, not stop and I have to force shut down of the program.
Other times on playback, the sound degrades on some tracks to a distorted, bit crunched sound.
For the recordings I actually captured, there are pops, clicks and other problems with the sound.
The whole system is unusable for sessions, as I cannot have my clients deal with these types of issues.
Any advice will be appreciated.

What are you recording to?

Are you recording to your system drive?

What are your system specs? What M-Audio device are you using?

Where is your SANDRA REPORT?

Also 8.0.3 on W7 64 BIT is a BETA it aint ready for prime time.

Have followed this link? "Help us help you - what you need to know before posting!"
http://duc.digidesign.com/showthread.php?t=193635

[scenicrecords]

YoRugMan - do you mean 8.0.3cs1, or should I uninstall 8.0.3?

philip - I am recording to a Glyph GT050Q 500GB via eSATA.

Dell Studio 1555, 4GB Ram, Intel Core 2 Duo T6600 2.2Ghz, Windows 7 Home Premium 64-bit
Pro Tools M-Powered 8.0.3, Firewire 410 via onboard Firewire 400 Port

[YoRugMan]

Originally Posted by scenicrecords

YoRugMan - do you mean 8.0.3cs1, or should I uninstall 8.0.3?

Uninstall 8.0.3 and try 8.0.1cs1

Not sure if it will work though, given that you've indicated you're using a 64bit OS.
Just make absolutely sure you've got the latest M-Audio drivers installed too.

.

[philip888]

Originally Posted by scenicrecords

YoRugMan - do you mean 8.0.3cs1, or should I uninstall 8.0.3?

philip - I am recording to a Glyph GT050Q 500GB via eSATA.

I updated my above post.

[YoRugMan]

Originally Posted by philip888

Also 8.0.3 on W7 64 BIT is a BETA it aint ready for prime time.

True, but M-Powered is currently more stable than LE....

He should try everything else you've suggested though.


.

[scenicrecords]

I'll gather the SANDRA REPORT and post it when I get home.
I know it's in Beta, but I didn't realize it would have a ton of issues.
I have the newest Driver installed for the Firewire 410 from M-Audio.

Should I just move back to Windows XP?

[YoRugMan]

Originally Posted by scenicrecords

I'll gather the SANDRA REPORT and post it when I get home.
I know it's in Beta, but I didn't realize it would have a ton of issues.

Should I just move back to Windows XP?

If you're in need of getting some music done - yes, go back to XP.

I've had M-Powered 8.0.3 working great on W7 64bit, but I've gone back to XP because of third-party VI related issues.
M-Audio's drivers are fully W7 64bit supported (depending on your interface of course).


.

[scenicrecords]

Here is my Sandra Report:

***** Start of Report *****
--------------------------------------------------------------------------------

<<< Computer Overview >>>
--------------------------------------------------------------------------------

< Computer >
Model: Dell Studio 1555
Workgroup: WORKGROUP
Host Name: Nick-PC
User: Nick

< Processor >
Model: Intel(R) Core(TM)2 Duo CPU T6600 @
2.20GHz
Speed: 2.2GHz
Cores per Processor: 2 Unit(s)
Threads per Core: 1 Unit(s)
Type: Mobile, Dual-Core
Integrated Data Cache: 2x 32kB, Synchronous, Write-Thru, 8-way, 64
byte line size
L2 On-board Cache: 2MB, ECC, Synchronous, ATC, 8-way, 64 byte
line size, 2 threads sharing

< Computer >
Platform Compliance: Intel Centrino Duo Mobile Technology
Mainboard: Dell 0D176M
BIOS: Dell A07 07/03/2009
Bus(es): X-Bus PCI PCIe IMB USB FireWire/1394 i2c/
SMBus
Multi-Processor (MP) Support: No
Multi-Processor Advanced PIC (:Yes
Total Memory: 4GB DDR3 SO-DIMM

< Chipset >
Model: Dell GM45 Mobile Controller Hub
Front Side Bus Speed: 4x 199MHz (796MHz)
Total Memory: 4GB DDR3 SO-DIMM
Shared Memory: 32MB
Memory Bus Speed: 2x 398MHz (796MHz)

< Memory Module(s) >
Memory Module: Samsung M4 70T5663QZ3-CF7 2GB DDR2 SO-DIMM
PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module: Samsung M4 70T5663QZ3-CF7 2GB DDR2 SO-DIMM
PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)

< Video System >
Video Adapter: Mobile Intel(R) 4 Series Express Chipset
Family (10 SM4.0, 32MB DDR3, Integrated
Graphics)

< Graphics Processor >

< Storage Devices >
ST3500418AS (500.1GB, SATA300,:466GB (E:)
TOSHIBA MK5055GSX (500.1GB, SA:466GB (C:)
HL-DT-ST DVD+/-RW GA11N (SATA1:N/A (D:)

< Logical Storage Devices >
Audio (E:): 466GB (NTFS) @ ST3500418AS (500.1GB, SATA300,
3.5", 7200rpm, NCQ, 16MB Cache)
RECOVERY: 15GB (NTFS)
OS (C:): 451GB (NTFS) @ TOSHIBA MK5055GSX (500.1GB,
SATA300, 2.5", 5400rpm, NCQ, 8MB Cache)
Optical Drive (D:): N/A @ HL-DT-ST DVD+/-RW GA11N (SATA150, DVD+-
RW, CD-RW, 2MB Cache)

< Peripherals >
LPC Hub Controller 1: Dell (ICH9M) LPC Interface Controller
LPC Legacy Controller 1: Winbond W83687THF
Audio Device: Dell (ICH9) HD Audio Controller
Audio Codec: Integrated Device Tech 7675h
Audio Codec: Intel 2802h
Disk Controller: Dell (ICH9) Mobile SATA AHCI Controller
USB Controller 1: Dell (ICH9) USB Universal Host Controller
USB Controller 2: Dell (ICH9) USB Universal Host Controller
USB Controller 3: Dell (ICH9) USB Universal Host Controller
USB Controller 4: Dell (ICH9) USB2 Enhanced Host Controller
USB Controller 5: Dell (ICH9) USB Universal Host Controller
USB Controller 6: Dell (ICH9) USB Universal Host Controller
USB Controller 7: Dell (ICH9) USB Universal Host Controller
USB Controller 8: Dell (ICH9) USB2 Enhanced Host Controller
FireWire/1394 Controller 1: Dell R5C832 IEEE-1394 Controller
SMBus/i2c Controller 1: Intel 801xx/63xx SMBus

< Printers and Faxes >
Printer: Microsoft XPS Document Writer (600x600,
Colour)
Printer: Journal Note Writer Driver (600x600, Colour)
Fax: Microsoft Shared Fax Driver (200x200)

< Network Services >
Network Adapter: Broadcom NetLink (TM) Gigabit Ethernet
Wireless Adapter 1: Intel(R) WiFi Link 5100 AGN (802.11g (ERP),
TKIP, 54Mbps)

< Power Management >
Mains (AC) Line Status: On-Line
Battery No 1: 100%

< Operating System >
Windows System: Microsoft Windows 7 Home 6.01.7600
Platform Compliance: x64

< Windows Experience Index >
Current System: 3.4

--------------------------------------------------------------------------------
***** End of Report *****