Midi Keyboard Issue

[Cream_Of_DirkDiggler]

I just got my ProTools Native HD card running on PT9 and I'm having problems related to a Midi Keyboard controller.

I try to use it but it sticks keys leaving them on until I hit the key again, dropping out notes, etc.

The first time I notived it I closed PT and restarted and it worked fine...but then when I closed it and started it later it's back to the issues again.

If I use my mouse and click on keys with a virtual keyboard via plugin interface it seems to be fine...this is going on specifically with the outboard midi controller.

Any help would be appreciated.

[filosofem]

Which Keyboard? How do you have the keyboard connected? MIDI Interface? Drivers? Windows version?

[Cream_Of_DirkDiggler]

Its a Fatar Studio 90 88-key controller, using a Digidesign Midi I/O 10 in 10 out rack, drivers are whatever came from the PT9 install disk, Windows 7 64bit Pro.

It's run on a Dell Precision T3500, Xeon 2.8 Quadcore, 24gigs of ram -

[filosofem]

Does Windows detect MIDI I/O?

[Cream_Of_DirkDiggler]

Yes, the keyboard works which is connected to the midi I/O rack and its powering the unit/sending signals / lights up when in use, etc. It's just dropping out key hits every few seconds when in use.

[filosofem]

Do you have access to another MIDI Interface, perhaps a simple single port to eliminate the keyboard?

[Cream_Of_DirkDiggler]

I'm not sure what you mean. Another controller or a another "Interface"?

The Midi interface is the Midi IO, the controller is the Keyboard...

Do you mean using a different controller? or a different Midi Interface? Swapping out the interface would not eliminate the keyboard, but the answer to either is no, I don't have another setup.

This was working before on PT8, and for the most part the setup is getting a signal and to some degree working so I doubt it's the hardware unless something has changed in the software that doesn't support my current setup.

Its dropping out a few notes sporadically and sticking the keys on until I hit the key again to cancel it out. Further more, If I do an occasional restart of PT sometimes it will shake loose and work just fine.

[filosofem]

MIDI Interface, I said another MIDI Interface. And if I recall Digidesign MIDI I/O is EOSS.

[Cream_Of_DirkDiggler]

You mean eliminate the keyboard as a potential problem then?

I thought the Midi I/O was still supported on PT9 / Native.

Bummer, the I/O was a good unit. I guess Ill have to try something newer.

[filosofem]

Yeah eliminate the possibility. The issue might be the keyboard rather than the MIDI I/O however the cheapest way to find out is to find a cheap single port MIDI Interface. If the issue remains it's most likely the keyboard is at fault and you need not focus on the MIDI I/O.