192 I/O doesn't work with PT 11 HD

[djkikis]

Hey guys,

I'm using a:
- 192 I/O
- PT 11 HD
- Native HD PCIe Card
- Mac Pro

I've already got the license for PT11HD and PT10 HD. Thing is my Mac won't recognize the 192 I/O, neither does the Pro Tools. WHAT THE HELL AM I DOING WRONG!! any advice is much appreciated..

[Buccanears]

On start of Pro Tools ie: the splash screen, click and hold the "N" key until a message pops up about choosing the playback engine.
I tend to chew gum and rub my tummy at the same time as this sometimes helps.
http://avid.force.com/pkb/articles/e...oting/en381131

[Drew Mazurek]

Originally Posted by djkikis

I've already got the license for PT11 and PT10 HD.

Double checking that you have PT11HD. It's in the title of thread but not here.

[djkikis]

Originally Posted by Buccanears

On start of Pro Tools ie: the splash screen, click and hold the "N" key until a message pops up about choosing the playback engine.
I tend to chew gum and rub my tummy at the same time as this sometimes helps.
http://avid.force.com/pkb/articles/e...oting/en381131

I've done that already and the only choice I have for a playback engine is 'ProTools Aggregate I/O' which only has 2 inputs, and 4 outputs (clearly not the 192 I/O)

Also my Avid CoreAudio Manager doesn't detect the 192 I/O i.e.

Avid HW: "Unsupported Device"
Status: Not Connected (HW not found)

Trying to look for a specific driver for the 192 I/O but can't find it. I bought it 2nd hand from vintageking.com

So how.. what do i do………………………….

[feliponk]

Originally Posted by djkikis

I bought it 2nd hand from vintageking.com

So how.. what do i do………………………….

Return it....

[Drew Mazurek]

Still not clear if you are trying this with PTHD11 or PT11?

It matters.

A regular PT license will not see any HD cards or interfaces.

[feliponk]

Originally Posted by Drew Mazurek

Still not clear if you are trying this with PTHD11 or PT11?

It matters.

A regular PT license will not see any HD cards or interfaces.

He said...

- PT 11 HD
- Native HD PCIe Card

So it's HD.

[Southsidemusic]

Have you tried to swap the digilink cable on the back to the second connector

and see if that works!? Also try to put the PCIe card in a different slot in the computer and see if that works, and we also had to do a PRAM purge 2 times to make our old macpro 3.1 see the pcie card when we had native card before our HDX cards. I will update our Sig as soon as possible

Best Of Luck
Christopher

[Drew Mazurek]

Originally Posted by feliponk

He said...

- PT 11 HD
- Native HD PCIe Card

So it's HD.

Cool, he now edited his post to remove the ambiguity.

[Table Syrup Records]

Reboot
Run Digitest
Update firmware

I had to do this to mine before I could use it