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Avid Pro Audio CommunityHow to Join & Post Community Terms of Use Help Us Help YouKnowledge Base Search Community Search Learn & Support |
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#1
10-27-2020, 06:27 AM
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Invalid ASC Code
Hope you all are staying safe.
I sold my Pro Tools 11 & 10 but the buyer hasn't been able to use it. I've already transferred the iLok and purchased an ASC code but it says it's invalid. First of all, the SKU number under Order Details, is that the ASC Code? Secondly, if yes, why is it invalid? Lastly, I've filed a support case 2 days ago but haven't heard back from anybody yet. Is that normal? I feel so bad for the buyer. I'd appreciate any help I can get.
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http://GinBeck.com 
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