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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
10-24-2017, 12:21 PM
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2 Months and still no refund or reply from AVID
Why is Avid ignoring my request to refund PT HD when I haven't received it?
Furthermore can AVID explain why, -when you click upgrade to HD you insist on sending another ilok out with a piece of cardboard that has a number on it? Wake up AVID, I click UPGRADE because I have PT system which has an ilok, all I need is my ilok updated!!! Why is this so hard for you to understand? When is someone going to sort my case out as I'm getting really annoyed.  Order ID #5183771 Last edited by JAMIT; 10-24-2017 at 12:25 PM. Reason: add order number 
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#2
10-24-2017, 03:22 PM
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Re: 2 Months and still no refund or reply from AVID
Hopefully, and ADMIN will read this and chime in, but it is a "user forum." But I do thank you for reinforcing why a lot of us have decided to opt out of their "upgrade" option.
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#3
10-24-2017, 03:27 PM
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Re: 2 Months and still no refund or reply from AVID
Hi JAMIT,
Web store rep Eric already sent an Email. Please check your Email. I believe that your request has already been processed. Thank you. -Tope Quote:
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