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Old 06-19-2019, 09:49 PM
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Post "Action Required" email from Avid and Arvato

Avid will be changing our Merchant of Record partner for e-commerce transactions from Arvato to Digital River on/around July 11, 2019.

Some customers have started receiving emails about this change. These are not spam or fraudulent emails.

For EMEA and APAC customers, in order to ensure a seamless transfer of services we kindly ask you to give us your consent by choosing to opt-in using the link in the email when you receive this. The consent in the email is for Arvato to transfer your fully encrypted subscription information to Digital River, including credit card number, expiration date, cardholder name, and subscription ID.

For US customers, no action necessary to Opt-in.

Thank you for your cooperation.
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