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  #1  
Old 12-25-2010, 04:39 AM
NateNapalm NateNapalm is offline
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Unhappy Pro Tools 8 M-Powered "The Installer could not install the software"

Hello, i've had this issue just recently because i switched over to Mac and i previously installed pro tools 8 on my windows computer.

I try to install Pro Tools M-Powered 8 onto the Mac and it will say "Installing" then, after that it will say "The Installation failed" following it by:

"The Installer could not install the software.

The installer could not install the software because there was no software found to install."

If anyone could help me resolve this issue that will be great.
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  #2  
Old 12-25-2010, 06:01 AM
tribedescribe tribedescribe is offline
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Default Re: Pro Tools 8 M-Powered "The Installer could not install the software"

What osx? Cd or download install? What version of mpowered 8.0?
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  #3  
Old 12-25-2010, 06:31 AM
NateNapalm NateNapalm is offline
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Default Re: Pro Tools 8 M-Powered "The Installer could not install the software"

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Originally Posted by tribedescribe View Post
What osx? Cd or download install? What version of mpowered 8.0?
I have OSX 10.6.5, CD install, and 8.0.3 :)
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  #4  
Old 12-25-2010, 12:06 PM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Pro Tools 8 M-Powered "The Installer could not install the software"

Try creating a new admin account, sign into it and install the software from there.
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  #5  
Old 12-25-2010, 12:18 PM
NateNapalm NateNapalm is offline
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Default Re: Pro Tools 8 M-Powered "The Installer could not install the software"

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Originally Posted by DigiTechSupt View Post
Try creating a new admin account, sign into it and install the software from there.
Yessir, let me get back to you with what goes down :)
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  #6  
Old 12-25-2010, 12:27 PM
NateNapalm NateNapalm is offline
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Default Re: Pro Tools 8 M-Powered "The Installer could not install the software"

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Originally Posted by DigiTechSupt View Post
Try creating a new admin account, sign into it and install the software from there.
It still doesn't work, i did the same process and got the same error
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  #7  
Old 12-25-2010, 12:39 PM
NateNapalm NateNapalm is offline
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Default Re: Pro Tools 8 M-Powered "The Installer could not install the software"

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Originally Posted by DigiTechSupt View Post
Try creating a new admin account, sign into it and install the software from there.
This is a BRAND new iMac if that helps, do i have to install something to make it work or, do any modifications?
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  #8  
Old 12-25-2010, 01:09 PM
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Default Re: Pro Tools 8 M-Powered "The Installer could not install the software"

It sounds like you need the 8.0.4 update:
Pro Tools M-Powered 8.0.4 Update for Mac OS X
Quote:
Pro Tools M-Powered 8.0.4 is a free update for all Pro Tools M-Powered version 8.0-8.0.3 owners that provides many fixes, as well as support for i5 and i7 iMac and MacBook Pro models.
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  #9  
Old 12-25-2010, 01:22 PM
NateNapalm NateNapalm is offline
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Default Re: Pro Tools 8 M-Powered "The Installer could not install the software"

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Originally Posted by Avid View Post
It sounds like you need the 8.0.4 update:
Pro Tools M-Powered 8.0.4 Update for Mac OS X
If this all works out in the end, you are my hero :)
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  #10  
Old 12-25-2010, 01:31 PM
NateNapalm NateNapalm is offline
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Default Re: Pro Tools 8 M-Powered "The Installer could not install the software"

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Originally Posted by Avid View Post
It sounds like you need the 8.0.4 update:
Pro Tools M-Powered 8.0.4 Update for Mac OS X
It says i need to have pro tools installed, which i dont because it wont let me install it, in which i cant use the update unless i'm doing something wrong, what am i supposed to do?
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