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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
04-15-2013, 10:53 AM
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Dead undo switch on D-command
Hey all,
My undo switch just stopped working and wanted to see if anyone has had a similar problem. I ran a switch test and its not receiving any data from that switch. Factory reset also didn't help. Any input would be greatly appreciated! Best, Jesse 
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#2
04-17-2013, 02:24 AM
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Re: Dead undo switch on D-command
Sorry to hear that. Have you been in contact with support or any authorized repair center?
http://avid.force.com/pkb/articles/en_US/faq/en210711
__________________
Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5 Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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#3
04-22-2013, 02:39 PM
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Re: Dead undo switch on D-command
Stig, that was on my todo this week. Also contact Sweetwater as they were the retailer.
I looked at the link you provided and it turns out the authorized repair place in NYC is actually in the same building as my studio! Gotta love it.
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#4
04-28-2013, 07:50 AM
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Re: Dead undo switch on D-command
That's great. Hope you get it sorted.
__________________
Studio rig - Pro Tools|HDX 2018.7 | Logic Pro X.4.2 | Avid HD I/O (8x8x8) | 6-core 3.33 Westmere w/24GB RAM | OS 10.12.3 | D-Command ES | Eleven Rack | Vienna Ensemble Pro 5 Mobile rig - Macbook Pro i7 w/16GB RAM | UA Apollo 8p | Pro Tools|HD 2018.3 | Logic Pro X.4.2 | OS 10.12.6
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