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Old 03-06-2018, 04:15 PM
BScout BScout is offline
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Default Eucon 2018.3 Problems - Monitoring Mute No Longer working

So... 2018.3 was posted today.

New release had a Dock firmware update. Everything went smoothly for both the Eucon install and dock update. Went to go mute the DADman outputs (for the MTRX) and doesn't work anymore. Pressing down on the monitor knob doesn't "cut" the output. However, doing it via the DADman software, the red light next to Monitor still works on the Dock to show it is cut. Volume also still works with the Dock. DADman is on 5.2.0.14 and was working just fine until I did this Eucon/firmware update.

Could use some help here. Minor annoyance but I often mute/unmute the outputs throughout the day.

(To be absolutely clear, when DADman is in focus, Artist Mix and Control App both work muting/cutting the channel and the light works on the dock as an indicator. Only the push on the Dock Monitor knob does not work, whether DADman is in focus or not (but locked in Eucontrol))

Last edited by BScout; 03-06-2018 at 04:37 PM.
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Old 03-07-2018, 11:25 AM
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EddieJones EddieJones is offline
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Default Re: Eucon 2018.3 Problems - Monitoring Mute No Longer working

We found the issue and fixed it. Hopefully by tonight I can switch out the installers with the fixed version. I'll keep you posted.
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Old 03-07-2018, 02:54 PM
BScout BScout is offline
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Default Re: Eucon 2018.3 Problems - Monitoring Mute No Longer working

Thank you. Never realized how much of an irritation losing that control would be.
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Old 03-07-2018, 07:59 PM
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EddieJones EddieJones is offline
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Default Re: Eucon 2018.3 Problems - Monitoring Mute No Longer working

New files are up. They should end in 219 (not 217)
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Old 03-07-2018, 08:13 PM
BScout BScout is offline
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Default Re: Eucon 2018.3 Problems - Monitoring Mute No Longer working

Great. Installed and once again working like it should. Many thanks for getting the fix out so fast.
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