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  #231  
Old 11-05-2011, 07:48 AM
simsung simsung is offline
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Join Date: Dec 2010
Location: Munich
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Default Re: Pro Tools 10 Students

sorry, but i didn´t get the point already...

from when on is the update for free?
on the homepage is written oct 1st
here many people say april ....so which is one is real?

another very strange thing i found out:

update from 9 to 10 edu = 250€
pro tools 10 full version EDU = 200€

how can the update be more expensive then the full version?
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  #232  
Old 11-05-2011, 09:26 AM
fatboybrandon fatboybrandon is offline
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Default Re: ProTools 10 Students

Quote:
Originally Posted by DigiTechSupt View Post
Assuming you're registered for Pro Tools 9 and qualify for the free upgrade, you should get an email in the next week or so with information on the upgrade.
Great to know, thanks. I am one of those eager to get my hands on version 10.
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  #233  
Old 11-06-2011, 01:00 AM
dstryrwiz dstryrwiz is offline
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Default Re: Pro Tools 10 Students

Quote:
Originally Posted by simsung View Post
sorry, but i didn´t get the point already...

from when on is the update for free?
on the homepage is written oct 1st
here many people say april ....so which is one is real?

another very strange thing i found out:

update from 9 to 10 edu = 250€
pro tools 10 full version EDU = 200€

how can the update be more expensive then the full version?
If you owned a version of Pro Tools 9 Student, either purchased or crossgraded, you were entitled to 4 years worth of free upgrades, which obviously includes this upgrade due to Pro Tools 10 being released less than a year after the release of 9.
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  #234  
Old 11-06-2011, 01:56 AM
simsung simsung is offline
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Default Re: Pro Tools 10 Students

thx! i just opend a registration case ... lets see what they say:)
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  #235  
Old 11-07-2011, 03:00 AM
Välle Välle is offline
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Default Re: Pro Tools 10 Students

Hi DTS!

I filled the registration form, but it's complaining that the serial number has already been registered. That's reasonable because I have registered my ProTools 9 already.

What should I do? I have tried to get information from Avid Store support mail, but that really not helping...

Best regards,
Välle
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  #236  
Old 11-07-2011, 03:08 AM
DigiTechSupt's Avatar
DigiTechSupt DigiTechSupt is offline
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Default Re: Pro Tools 10 Students

Quote:
Originally Posted by Välle View Post
Hi DTS!

I filled the registration form, but it's complaining that the serial number has already been registered. That's reasonable because I have registered my ProTools 9 already.

What should I do? I have tried to get information from Avid Store support mail, but that really not helping...

Best regards,
Välle

Hi Valle,

Please try to create a registration case through this form.

http://avid.force.com/Support/RegistrationCaseCreation

Thanks
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  #237  
Old 11-10-2011, 09:11 AM
simsung simsung is offline
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Default Re: Pro Tools 10 Students

How long does it usually take to get an answer?
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  #238  
Old 11-11-2011, 02:10 PM
RedEyeJedi RedEyeJedi is offline
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Default Re: Pro Tools 10 Students

Hi guys

I am wondering if I will still be eligible for the PT10 upgrade If I purchased my copy of Pro Tools 9 Student only now in November, AFTER PT10 was released?

my retailer did'nt have a copy of PT10 in stock and I got a good deal on the pro tools 9 student version that they had..

hope someone can enlighten me...
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  #239  
Old 11-11-2011, 02:13 PM
Bielefeld Bielefeld is offline
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Default Re: Pro Tools 10 Students

Quote:
Originally Posted by RedEyeJedi View Post
Hi guys

I am wondering if I will still be eligible for the PT10 upgrade If I purchased my copy of Pro Tools 9 Student only now in November, AFTER PT10 was released?

my retailer did'nt have a copy of PT10 in stock and I got a good deal on the pro tools 9 student version that they had..

hope someone can enlighten me...
Theoretically you should be able to get the free upgrade only because you bought the STUDENT Pro Tools 9. The student license comes with 4 years of free upgrades so hopefully you can download PT 10 from Avid's website. Although I am not completely positive.
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  #240  
Old 11-11-2011, 11:24 PM
RedEyeJedi RedEyeJedi is offline
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Default Re: Pro Tools 10 Students

yeah well I asked my retailer and also checked on the website - It clearly says:


"Do I qualify for a free upgrade?
You’re eligible to receive a free upgrade to Pro Tools 10 or Pro Tools HD 10 if you purchased and registered Pro Tools 9 or Pro Tools HD 9 software on or after October 1, 2011 (register your purchase). If you qualify, you’ll receive an email with instructions on how to get your free upgrade."

So by their definition i get the upgrade, and i'll be damn pissed if i dont!
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