Xmon Stereo outputs

[bearease]

Measuring the outputs of the Xmon stereo outs, the right side is approx. half the voltage level of the left. I'm sending 1k tone to all 6 "main" inputs at +4 via Pro Tools, then selecting mini (ie. stereo) speakers.

Using a D-Command on a Mac G5 2.7, and PT 8.

Is there an internal adjustment for the St. outputs? Could Firmware upgrade cause/help this? I'm not currently at the stage, so I don't know the current FW version off the top of my head, however it should be the most current.

Thanks for any assistance.

[Top Jimmy]

Half the voltage could indicate one side of the balanced connection is lifted.

While diagnosing, keep in mind that the mini outputs are sourced from channels 1 and 5 of the main and surround inputs. Check the output from the interface before it enters the X-Mon to make sure that that the problem isn't occurring there.

[Robin_Parnaby]

I'd check the cabling first as it sounds like you lost one half of the balanced line.

Originally Posted by bearease

Measuring the outputs of the Xmon stereo outs, the right side is approx. half the voltage level of the left. I'm sending 1k tone to all 6 "main" inputs at +4 via Pro Tools, then selecting mini (ie. stereo) speakers.

Using a D-Command on a Mac G5 2.7, and PT 8.

Is there an internal adjustment for the St. outputs? Could Firmware upgrade cause/help this? I'm not currently at the stage, so I don't know the current FW version off the top of my head, however it should be the most current.

Thanks for any assistance.