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  #11  
Old 08-28-2015, 10:26 AM
gemada gemada is offline
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Default Re: Download Now email fail

I've received the email to download protools first and the link send me to a page for protools first activation in 4 steps. The first step tells me to go to my Avid master account but when i login there's no link to download protools first.
Can you help me?
Thanks
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  #12  
Old 08-28-2015, 11:09 PM
sabbth84 sabbth84 is offline
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Default Re: Download Now email fail

Me too.

Yesterday, I recieced email.

But,
DownloadLink is not working.
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  #13  
Old 08-29-2015, 02:59 PM
whtrabit whtrabit is offline
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Default Re: Download Now email fail

Yup here too......
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  #14  
Old 08-30-2015, 05:27 AM
byeric byeric is offline
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Default Re: Download Now email fail

same here ..
blocked on step 3
???
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  #15  
Old 08-31-2015, 12:29 AM
plongi plongi is offline
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Default Re: Download Now email fail

..and same here....
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  #16  
Old 08-31-2015, 05:17 AM
Piers Gibbon Piers Gibbon is offline
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Join Date: Jun 2001
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Default Re: Download Now email fail

yes, same problem for me...stuck on Step Three...have tried in Safari and Firefox and just get a spinning wheel in the top right corner
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Backup:15 inch early 2008 MBP, OSX 10.10.2

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Edit: PT Express 10.3.4 on 13-inch, Late 2010 MacBook Air, OS X 10.10.4
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  #17  
Old 08-31-2015, 05:46 AM
byeric byeric is offline
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Default Re: Download Now email fail

mail from Avid today ..
..."Your free copy is waiting...
We noticed that you haven’t downloaded your copy of Pro Tools | First. In case you missed your invitation email, we just wanted to remind you that your free download is still waiting"....


try one more time to dowload from the link in the email...
and then stop at step 3 (safari, firefox)
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  #18  
Old 08-31-2015, 06:16 AM
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Southsidemusic Southsidemusic is offline
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Default Re: Download Now email fail

Hey guys

I am sending this off to Avid now so it gets sorted for you
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  #19  
Old 08-31-2015, 10:31 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Download Now email fail

Quote:
Originally Posted by T-Low View Post
same here ...
Hi,
an Email is sent regarding your concern.

Best regards!
Tope
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  #20  
Old 08-31-2015, 10:32 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: Download Now email fail

Quote:
Originally Posted by jeam25 View Post
Yes something is wrong ...same here
Hi,
Sent you an Email regarding your concern.

Best regards!
Tope
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