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Playback Engine issues.
I recentely crossgraded to Pro Tools 10 and I get an error message that says"The current playback engine does not support a sample rate of 44.1 KHz'" Pro Tools then closes and does not allow me to adjust any settings. I tried opening PT with my midi devices off and the same thing occured. I then tried it with my digi 003 off, it said to turn it on and it worked. This is the workaround I have to use for now but I wanted to ask how do I fix it. When I go to hardware the clock source is internal but the sample rate is at 48khz, and I can't change it. Below is my sandra report.
SiSoftware Sandra Computer Model : Dell Studio XPS 8100 Workgroup : WORKGROUP Host Name : Studio User : Mike Processor Model : Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz Speed : 3GHz Cores per Processor : 4 Unit(s) Threads per Core : 2 Unit(s) Type : Quad-Core Integrated Data Cache : 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size, 2 threads sharing L2 Cache : 4x 256kB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing L3 Cache : 8MB, ECC, Synchronous, ATC, 16-way, Exclusive, 64 byte line size, 16 threads sharing Computer Mainboard : Dell 0G3HR7 BIOS : Dell A05 07/08/2010 Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support : No Multi-Processor Advanced PIC (APIC) : Yes Total Memory : 8GB DIMM DDR3 Chipset Model : Dell Core (Clarksfield/Lynnfield) DMI Front Side Bus Speed : 2x 2.4GHz (4.79GHz) Chipset Model : Intel Core Desktop (Lynnfield) UnCore Front Side Bus Speed : 2x 2.4GHz (4.79GHz) Total Memory : 8GB DIMM DDR3 Channels : 2 Memory Bus Speed : 1.33GHz Memory Module(s) Memory Module : Nanya NT2GC64B8HC0NF-CG 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5) Memory Module : Nanya NT2GC64B8HC0NF-CG 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5) Memory Module : Nanya NT2GC64B8HC0NF-CG 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5) Memory Module : Nanya NT2GC64B8HC0NF-CG 2GB DIMM DDR3 PC3-10700U DDR3-1334 (9-9-9-25 4-34-10-5) Video System Video Adapter : NVIDIA GeForce GTS 240 (112 SM4.0 1.62GHz, 1GB DDR3 2.2GHz 256-bit, PCIe 2.00 x16) Graphics Processor Compute Shader Processor : NVIDIA GeForce GTS 240 (112SP 1.62GHz, 1GB DDR3 2.2GHz 256-bit) Storage Devices WDC WD1001FAES-75W7A0 (1TB, SATA300, 3.5", 7200rpm) : 932GB (C:) Seagate ST32000644NS (2TB, SATA300, 3.5", 7200rpm) : 2TB (D:) Generic-SD/MMC (USB) : N/A (I:) Generic-Compact Flash 128.5MB (USB) : 123MB (F:) Generic-SM/xD-Picture (USB) : N/A (G:) Generic-MS/MS-Pro (USB) : N/A (H:) HL-DT-ST BD-RE BH30N (SATA150, BD-RW, DVD+-RW, CD-RW, 4MB Cache) : N/A (E:) Logical Storage Devices RECOVERY : 11GB (NTFS) ProTools (D:) : 2TB (NTFS) @ Seagate ST32000644NS (2TB, SATA300, 3.5", 7200rpm) Removable Drive (F:) : 122MB (FAT) @ Generic-Compact Flash 128.5MB (USB) OS (C:) : 921GB (NTFS) @ WDC WD1001FAES-75W7A0 (1TB, SATA300, 3.5", 7200rpm) Removable Drive (I:) : N/A @ Generic-SD/MMC (USB) Removable Drive (G:) : N/A @ Generic-SM/xD-Picture (USB) Removable Drive (H:) : N/A @ Generic-MS/MS-Pro (USB) Optical Drive (E:) : N/A @ HL-DT-ST BD-RE BH30N (SATA150, BD-RW, DVD+-RW, CD-RW, 4MB Cache) Peripherals LPC Hub Controller 1 : Dell H57 LPC Interface Controller LPC Legacy Controller 1 : ITE IT8720F Audio Device : Dell P55/PM55/3400 High Definition Audio Audio Codec : Realtek Semi High Definition Audio Disk Controller : Dell ICH8R (ICH8) SATA RAID Controller USB Controller 1 : Dell P55/PM55/3400 USB2 Enhanced Host Controller USB Controller 2 : Dell P55/PM55/3400 USB2 Enhanced Host Controller FireWire/1394 Controller 1 : Avlab Technology XIO2200(A) IEEE-1394a-2000 Controller (PHY/Link) FireWire/1394 Controller 2 : Dell VT6315 Series Firewire Controller SMBus/i2c Controller 1 : Intel ICH SMBus Printers and Faxes Printer : Microsoft XPS Document Writer (600x600, Colour) Fax : Microsoft Shared Fax Driver (200x200) Printer : Canon MX870 series Printer XPS (Colour) Printer : Canon MX870 series Printer (Colour) Printer : Canon MX870 series FAX (200x200) Peripherals Media Player : Generic- Compact Flash (122.35MB) Network Services Network Adapter : Broadcom NetLink (TM) Gigabit Ethernet (Ethernet, 1Gbps) Power Management Mains (AC) Line Status : On-Line Operating System Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1) Platform Compliance : x64 Windows Experience Index Current System : 5.9 |
#2
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What exact version of Pro Tools 10? Are you sure you ave the playback engine you think selected and not an internal audio device? What exact driver version for the interface did you install? if you hold down the 'N' key while starting up Pro Tools what interfaces does it let you select as a playback engine?
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#3
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Re: Playback Engine issues.
I'm running PT10 ver 10.3.2 setup-->hardware--> clock source says internal the sample rate is greyed out at 48khz. when I hold down the N key it does not let me select an interface as a playback engine. How do I verify that I have the playback engine I think selected and not an internal audio device? I'm also using the 9.0.2.65 003 driver which seems to be the latest one. I appreciate the help. I just uninstalled the 003 driver and reinstalled. I'll let you know how it works after a reboot.
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#4
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Re: Playback Engine issues.
Quote:
And you installed the latest 003 drivers? Following the install instructions when you installed Pro Tools 10? Darryl |
#5
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Re: Playback Engine issues.
Sounds like you need to install the correct driver to get the 003 recognised.
__________________
Scott Formerly Hobo Wan Kenobi Core 2 Specs Page ASUS P6T6 Revolution | i7 930 | 12GB OCZ DDR3 1600 7-7-7-20 | PTLE 10 | CPTK | 003 | Presonus D8 | 11Rack | Alesis AI3 | Presonus HP60 | Mercury + Studio Classics | Sound Toys | MasseyPack | Axiom61 | MAudio Keystation Pro 88 |
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