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  #1  
Old 03-19-2010, 10:19 AM
sambeau sambeau is offline
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Join Date: Apr 2007
Location: Wind Lake, WI
Posts: 70
Default On startup-PT 8 shuts down my 003 rack and hangs

Hi,
When I start PT 8.0.3, it will power-off and then power-on my 003 Rack when it gets to the 'Setting Up MIDI' message during the start up process.

On my PC, I hear the sounds associated with 'lost hardware' (on power-off) and found hardware (on power-up).

After that, PT hangs and does not advance any further. I can not stop PT - even through the windows task manager. My only option is to power off my PC & reboot. After the re-boot, everything works fine & I can start PT without any problems. It's as if PT needs me to power off the PC in order to clean out something and work properly (?guessing?).

I upgraded to 8.0.3 this weekend & this has become my 'normal' startup process.

Prior to 8.0.3, I was running on 7.4 - - this did happen with 7.4 also, but only once in a while (once a month).

I've posted my Sandra report below. Help!!





SiSoftware Sandra
Computer
Workgroup : MSHOME
Host Name : user
User : Owner
Processor
Model : Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz
Speed : 2.4GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing
Computer
Mainboard : Intel DG965RY
BIOS : Intel Corp. MQ96510J.86A.1612.2006.1227.1513 12/27/2006
Bus(es) : X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 3GB
Chipset
Model : Intel P965/G965 Memory Controller Hub
Front Side Bus Speed : 4x 266MHz (1GHz)
Memory Module(s)
Memory Module : Buffalo 2GB DIMM DDR2 PC2-5300U DDR2-666 (5-5-5-15 3-20-5-3)
Memory Module : Buffalo 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-16-4-2)
Video System
Video Adapter : NVIDIA GeForce 7600 GT (12 PS3.0, 5 VS3.0 562MHz, 256MB DDR3 2x722MHz, PCIe 1.00 x16)
Storage Devices
ST380815AS (80GB, SATA150, 3.5", NCQ, 8MB Cache) : 75GB (C:)
ST3320620AS (320GB, SATA150, 3.5", NCQ, 16MB Cache) : 298GB (E:)
WDC WD5000KS-00MNB0 (500.1GB, USB/SATA300, 3.5", 7200rpm, NCQ, 16MB Cache) : 466GB (F:)
LITE-ON DVDRW LH-18A1P (ATA66, DVD+-RW, CD-RW, 2MB Cache) : 110MB (D:)
Logical Storage Devices
Hard Disk (C:) : 75GB (NTFS) @ ST380815AS (80GB, SATA150, 3.5", NCQ, 8MB Cache)
Audio (E:) : 298GB (NTFS) @ ST3320620AS (320GB, SATA150, 3.5", NCQ, 16MB Cache)
Keyboard Control (D:) : 110MB (CDFS) @ LITE-ON DVDRW LH-18A1P (ATA66, DVD+-RW, CD-RW, 2MB Cache)
My Book (F:) : 466GB (FAT32) @ WDC WD5000KS-00MNB0 (500.1GB, USB/SATA300, 3.5", 7200rpm, NCQ, 16MB Cache)
Peripherals
LPC Hub Controller 1 : Intel 82801HB/HR (ICH8/R) LPC Interface Controller
LPC Legacy Controller 1 : SMSC LPC47M182
Audio Device : Intel 82801H (ICH8) HD Audio Controller
Serial Port(s) : 2
Parallel Port(s) : 1
Disk Controller : Intel 82801H (ICH8) 4 port SATA Controller
Disk Controller : Intel 82801H (ICH8) 2 port SATA Controller
Disk Controller : Marvell 6101 SATA2 Controller
USB Controller 1 : Intel 82801H (ICH8) USB UHCI #4
USB Controller 2 : Intel 82801H (ICH8) USB UHCI #5
USB Controller 3 : Intel 82801H (ICH8) USB2 EHCI #2
USB Controller 4 : Intel 82801H (ICH8) USB UHCI #1
USB Controller 5 : Intel 82801H (ICH8) USB UHCI #2
USB Controller 6 : Intel 82801H (ICH8) USB UHCI #3
USB Controller 7 : Intel 82801H (ICH8) USB2 EHCI #1
FireWire/1394 Controller 1 : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
FireWire/1394 Controller 2 : Intel TSB43AB22 1394a-2000 OHCI PHY/Link-Layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus
Printers and Faxes
Printer : Send To Microsoft OneNote Driver (300x300, Colour)
Printer : Microsoft XPS Document Writer (600x600, Colour)
Network Services
Network Adapter : Wireless LAN Card - Packet Scheduler Miniport (Ethernet, 36Mbps)
Network Adapter : Intel(R) 82566DC Gigabit Network Connection - Packet Scheduler Miniport
Wireless Adapter 1 : Wireless LAN Card - Packet Scheduler Miniport (802.11g (ERP), 36Mbps)
Power Management
Mains (AC) Line Status : On-Line
Operating System
Windows System : Microsoft Windows XP Home 5.01.2600 (Service Pack 3)
Platform Compliance : x86
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  #2  
Old 03-19-2010, 10:33 AM
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TOM@METRO TOM@METRO is online now
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Default Re: On startup-PT 8 shuts down my 003 rack and hangs

I haven’t experienced this issue but I did want to say; familiarize yourself with the issues associated wit 8.0.3 before you are surprised without warning. Most of us that depend on these systems for a living have gone back to 8.0.1 cs1.

http://duc.digidesign.com/showthread.php?t=269242


http://duc.digidesign.com/showthread.php?t=264148
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  #3  
Old 03-19-2010, 11:01 AM
sambeau sambeau is offline
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Location: Wind Lake, WI
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Default Re: On startup-PT 8 shuts down my 003 rack and hangs

Thanks Tom - yes, I have read those posts (and others!).

I'm not experiencing the white noise (thank god!).

I did want to get this issue out there, however, as I haven't seen it in any of the other posts (and it is an incredible pain to reboot just to get PT working).

I'm hoping someone may be able to assist with a resolution of this issue
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  #4  
Old 03-19-2010, 11:03 AM
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DigiTechSupt DigiTechSupt is offline
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Default Re: On startup-PT 8 shuts down my 003 rack and hangs

Quote:
FireWire/1394 Controller 1 : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
FireWire/1394 Controller 2 : Intel TSB43AB22 1394a-2000 OHCI PHY/Link-Layer Controller
Which of those controllers do you have the 003 connected to? Have you tried trashing preferences or any of the other steps in the General Troubleshooting thread?

Is the 003 turned on before you boot up the computer? If not, that could possibly cause an issue like this.

How do you have the FireWire drive connected?
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  #5  
Old 03-19-2010, 11:14 AM
sambeau sambeau is offline
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Default Re: On startup-PT 8 shuts down my 003 rack and hangs

The 003 Rack is connected to the Intel Firewire controller.

The 003 Rack is powered on all of the time (except when PT shuts it down during the start up process!).
How do you have the FireWire drive connected?
I'm not sure what you mean with the FireWire drive question . . .
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  #6  
Old 03-22-2010, 02:21 PM
sambeau sambeau is offline
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Default Re: On startup-PT 8 shuts down my 003 rack and hangs

Bump
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  #7  
Old 03-23-2010, 02:17 PM
sambeau sambeau is offline
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Default Re: On startup-PT 8 shuts down my 003 rack and hangs

003 Rack startup/shutdown questions are the theme today . . . I'm still looking for help with this one
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