Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > macOS
Register FAQ Today's Posts Search

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 04-07-2011, 07:11 AM
assbagmann assbagmann is offline
Member
 
Join Date: Oct 2008
Location: nj
Posts: 12
Unhappy help im freaking out! i lost my ilok!!!

does anyone know what to do in this situation? normally i'm good and keep it in my computer case but i was in a rush one day to catch a train and left it on a table at a coffee place...they said they never found it. I'm freaking out though b/c i use pro tools everyday; i'm constantly recording and mixing. so yeah any idea what to do guys?
Reply With Quote
  #2  
Old 04-07-2011, 07:20 AM
carlone carlone is offline
Member
 
Join Date: Dec 1969
Location: Los Angeles, Ca.
Posts: 672
Default Re: help im freaking out! i lost my ilok!!!

I feel for you.
This happened to a composer friend of mine and his options were pretty bad.
You're better off breaking the ilok than losing it.

For starters report it to ilok.com right away.

Print out a list of the plugins that were on the ilok and then you have to start trying to reach each company to see what their policy is for this. Some will give you another backup but most won't.
Reply With Quote
  #3  
Old 04-07-2011, 07:27 AM
getz76 getz76 is offline
Member
 
Join Date: Nov 2008
Location: New York, NY
Posts: 1,491
Default Re: help im freaking out! i lost my ilok!!!

Call your insurance company and report a claim. If you have a mysterious disappearance exclusion, you are out of luck.
__________________
| Logic Pro 9 | Reason 6.5 | Pro Tools 10 | MOTU UltraLite mk3 | RME ADI-2 | Summit Audio 2BA-221 x 2 | MOTU 8pre x 2 |
| Mac Pro (4,1) 2.26gHz Xeon x 2 16gB OS X 10.7.4 | Macbook Pro (8,2) 2.2gHz i7 Quad 16gB OS X 10.7.4 |
Reply With Quote
  #4  
Old 04-10-2011, 05:53 PM
assbagmann assbagmann is offline
Member
 
Join Date: Oct 2008
Location: nj
Posts: 12
Default Re: help im freaking out! i lost my ilok!!!

yeah but it had my pro tools authorization code on it and now i have no way of getting on pro tools....how do i get my authorization code to my new ilok? and no i did not purchase zero downtime.....
Reply With Quote
  #5  
Old 04-10-2011, 07:55 PM
getz76 getz76 is offline
Member
 
Join Date: Nov 2008
Location: New York, NY
Posts: 1,491
Default Re: help im freaking out! i lost my ilok!!!

You need a new license. That is why insurance is important. ZDT is not insurance, it provides temporary licenses for people with broken iLoks.

If you do not have insurance, you need to buy a new license. You can call Avid and ask for a discount, but they may or may not provide one.
__________________
| Logic Pro 9 | Reason 6.5 | Pro Tools 10 | MOTU UltraLite mk3 | RME ADI-2 | Summit Audio 2BA-221 x 2 | MOTU 8pre x 2 |
| Mac Pro (4,1) 2.26gHz Xeon x 2 16gB OS X 10.7.4 | Macbook Pro (8,2) 2.2gHz i7 Quad 16gB OS X 10.7.4 |
Reply With Quote
  #6  
Old 04-10-2011, 09:12 PM
basslik's Avatar
basslik basslik is offline
Member
 
Join Date: Dec 2007
Location: Phoenix, Arizona
Posts: 2,031
Default Re: help im freaking out! i lost my ilok!!!

Quote:
Originally Posted by assbagmann View Post
yeah but it had my pro tools authorization code on it and now i have no way of getting on pro tools....how do i get my authorization code to my new ilok? and no i did not purchase zero downtime.....
Your authorization code should be on your Digi account page.
__________________
MAC PRO 2010 5,1 3.46hex 128ram - MONTEREY 12.7.4- PT 2024.3 / 003 RACK SIGNATURE MOD / DIGIMAX FS / PCM90 2CHANNEL SPDIF

Reply With Quote
  #7  
Old 04-11-2011, 11:10 AM
assbagmann assbagmann is offline
Member
 
Join Date: Oct 2008
Location: nj
Posts: 12
Default Re: help im freaking out! i lost my ilok!!!

so in order to get my code back that i paid out the ass for, i have to pay to talk to someone whos going to tell me i have to pay to get a new licence?!?!?!?!
Reply With Quote
  #8  
Old 04-11-2011, 11:11 AM
assbagmann assbagmann is offline
Member
 
Join Date: Oct 2008
Location: nj
Posts: 12
Default Re: help im freaking out! i lost my ilok!!!

also who/ where do i call? avid is cryptic in how to contact them
Reply With Quote
  #9  
Old 04-11-2011, 12:53 PM
philip888's Avatar
philip888 philip888 is offline
Member
 
Join Date: Apr 2009
Location: Tennessee
Posts: 1,951
Thumbs up Re: help im freaking out! i lost my ilok!!!

Quote:
Originally Posted by assbagmann View Post
does anyone know what to do in this situation? normally i'm good and keep it in my computer case but i was in a rush one day to catch a train and left it on a table at a coffee place...they said they never found it. I'm freaking out though b/c i use pro tools everyday; i'm constantly recording and mixing. so yeah any idea what to do guys?
Not being funny here. You are in a serious mess. Jesus said repent and believe. Prayer works. If you heart is right before the Lord. If it is, then this verse will apply to you.

Mark 11:24: Therefore I say unto you, All things whatsoever you pray and ask for, believe that you receive them, and you shall have them.

Humble yourself and watch the Lord lift you up.
__________________
Gigabyte EX58A-UD3R BIOS FH, Intel Core i7 CPU 980X, 24GB Mushkin Enhanced Blackline DDR3 1600Mhz PC3-12800, NVIDIA GeForce GTX 560, Windows 10 Pro 64 Bit, Pro Tools 12.7
Reply With Quote
  #10  
Old 04-11-2011, 01:31 PM
L-Dogg L-Dogg is offline
Member
 
Join Date: May 2006
Location: Los Angeles
Posts: 647
Default Re: help im freaking out! i lost my ilok!!!

Well yes, but I also think I am going to buy the iLok insurance.

Yikes...... I have 3 ilok's, so that is now 3X the price?

I do think iLok should make it all more user friendly. Take some of the ownership and give it back to the user. We pay all this stuff for the iLok etc but then it is like they have you by the nuts. That part I do not like. They should make the process simpler.
__________________
Mac Studio M2 Max
12-core CPU, 38-core GPU, 16-core Neural Engine
64 GB memory
2TB Solid State Drive
Thunderbolt 4
Sonoma 14.1.2
Pro Tools 2023.9
Universal Audio Apollo 8P (TB3 Option Card installed)
Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Lost iLok brita Pro Tools 9 1 06-27-2013 12:35 PM
lost My ilok any help? elwoodzulu 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 3 07-13-2006 02:28 AM
Lost thread "Stolen or lost iLok" stargazer Pro Tools TDM Systems (Mac) 0 03-18-2006 03:44 PM
i lost my ilok riotbeats 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 28 06-07-2005 01:54 PM
Freaking out!!! How do I install and use iLok?!!! unsub1 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 5 06-11-2003 12:48 AM


All times are GMT -7. The time now is 07:48 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com